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Regal Kia Lakeland

Lakeland, FL

4.5
4,863 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,863 reviews

March 22, 2023

Service was fine no problems. Prices need to be lowered. Had no issues at all check in personal very Good More

by she05167777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia, check out our social media & websites for coupons!

March 22, 2023

Best service department. I’m always greeted with a smile and a friendly personality. 10 out of 10 will go back again. More

by am8br
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Apr 15, 2023 -

Regal Kia Lakeland responded

See ya next time 😁😁

March 22, 2023

It started with a courtesy car picking me up at my home because my car was broken. They worked with me and got me into a new 2023 KIA Soul love my new car! More

by Cindymarcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Lizzy Moran
Apr 15, 2023 -

Regal Kia Lakeland responded

Congratulations Cindy, we are so happy we could help you find a new 2023 KIA Soul!

March 21, 2023

The purchase of the Kia K5 gt was very seemless in and out thank you Andrey More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you and congratulations on your KIA k5!

March 21, 2023

I have been a customer for over 15 years. Have always had great service! Just bought our 3rd vehicle from Regal Kia. More

by blacksheepmarcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you! That's awesome, thank you for choosing Regal KIA! See you next time 😁

March 20, 2023

I love Regal Kia of Lakeland, this is my third Kia Sportage and I look forward to purchasing more. More

by DIXONMONIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Ed Box, Kelsey Johnson
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

March 20, 2023

All I can say we’ve been coming to Regal Kia for many years. Have bought many Kia Sorento’s cause every style is beautiful. Sales department is the best. More

by RRVLCEK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Apr 15, 2023 -

Regal Kia Lakeland responded

Thanks we agree, but the newest Sorento is probably our favorite look so far! Congratulations & thank you for choosing Regal KIA!

Apr 15, 2023 -

RRVLCEK80 responded

Thank you for noticing me, because I do love coming to Regal Kia. From service department to sale personal. I love looking at the new Kia’s. Maybe I’ll get another one one of these days! ❤️

March 20, 2023

Salesman, sales manager and finance manager was very nice to work with! Thank you for your help! More

by ITSCATTODD896989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Jeff Bass
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for calling Regal KIA!

March 19, 2023

I brought my Telluride in for work with 2 different problems and they could not fix or find out what was wrong with it. More

by dtrimble13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Apr 15, 2023 -

Regal Kia Lakeland responded

Please call Service Lane Manager Alex Calcano at 863-333-4699 to share more information so we can look into this.

March 19, 2023

I felt that I received good service from the salesman and finance person. I was satisfied. More

by AMINE0
Recommend Dealer
Yes
Employees Worked With
Ed Box
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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