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Regal Kia Lakeland
Lakeland, FL
4,861 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,861 reviews
Verified Customer
March 24, 2023
Everyone is very courteous and try to answer all questions that I may have. Overall happy with the service questions that I may have. Overall happy with the service More
by rootsean88
March 24, 2023
Good customer service. Comfortable waiting area with complimentary snacks. Thorough information and pricing. Wait time was a little long. Comfortable waiting area with complimentary snacks. Thorough information and pricing. Wait time was a little long. More
by PUTNALF
Employees Worked With
March 24, 2023
Wille top notch, Sales Manager great, was surprised how easy was to buy a vehicle easy was to buy a vehicle More
by POOKIE_71203
March 23, 2023
Very nice and helpful! Quick service. Always keeps you informed. Dealership is clean and comfortable. Quick service. Always keeps you informed. Dealership is clean and comfortable. More
by jvelasc1
Employees Worked With
March 23, 2023
Jeremy was very friendly and courteous. Also knowledgeable about service needs. The shuttle personnel are also excellent! Also knowledgeable about service needs. The shuttle personnel are also excellent! More
by travgerlach
Employees Worked With
March 23, 2023
Helpful in trouble shooting stalling vehicle problem. Still trying to figure what could be causing the stalling. Still trying to figure what could be causing the stalling. More
by mangarcia5k@live.com
Employees Worked With
March 22, 2023
All as expected. ..you know if I wanted to post my thoughts I would..being asked after every service visit is getting old..just sayin ..you know if I wanted to post my thoughts I would..being asked after every service visit is getting old..just sayin More
by johnh12
Employees Worked With
March 22, 2023
Service was fine no problems. Prices need to be lowered. Had no issues at all check in personal very Good Prices need to be lowered. Had no issues at all check in personal very Good More
by she05167777
Employees Worked With
Other Employees :
Kelsey Johnson
March 22, 2023
Best service department. I’m always greeted with a smile and a friendly personality. 10 out of 10 will go back again. I’m always greeted with a smile and a friendly personality. 10 out of 10 will go back again. More
by am8br
Employees Worked With
Other Employees :
Kelsey Johnson
