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Regal Kia Lakeland
Lakeland, FL
4,863 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,863 reviews
March 29, 2023
They were very nice and accommodating. The waiting room was clean and spacious, along with free wifi offered so I could work while waiting. The waiting room was clean and spacious, along with free wifi offered so I could work while waiting. More
by markley65
Verified Customer
March 29, 2023
I chose Regal Kia of Lakeland to have my service done on my 2021 Kia Sorento I have had nothing but great experiences every visit the waiting area is comfortable they always keep you updated come and ask yo my 2021 Kia Sorento I have had nothing but great experiences every visit the waiting area is comfortable they always keep you updated come and ask you if you have any questions or any concerns my last visit I spoke with a young man named Alex help me with everything I needed to know got a part ordered for me relatively quick I am extremely happy with my service there and the staff More
by Carl
March 29, 2023
Great Customer Service from all areas. Greg is great to work with on purchasing a new car Greg is great to work with on purchasing a new car More
by Jacqueline.mitchell47
Employees Worked With
March 28, 2023
Excellent service. My salesman Jose DelaCruz was amazing and made the buying experience so easy. My finance manager Srecko Bokun was excellent as well. Srecko was frien My salesman Jose DelaCruz was amazing and made the buying experience so easy. My finance manager Srecko Bokun was excellent as well. Srecko was friendly and gave us all of the i fo we requested. My whole finance was effortless and went so smooth. Will definitely be purchasing again from them in the future. More
by KIASTYLE
March 27, 2023
Excellent service. Service advisor was extremely helpful. The service advisor explained to me why the check engine light came on. I learned a lot. Service advisor was extremely helpful. The service advisor explained to me why the check engine light came on. I learned a lot. More
by mrliebman
March 27, 2023
Friendly clean everyone ask how are you doing. Someone is checking in on you constantly Someone is checking in on you constantly More
by EILATANI3
March 27, 2023
They was on time my appointment was at 9 I was out about 9:45 great job 9:45 great job More
by ermamack22
Employees Worked With
March 26, 2023
It doesn't help to write anything. I've tried reaching higher up the ladder and never received a call back. I've tried reaching higher up the ladder and never received a call back. More
by Glisso77n6
Employees Worked With
March 25, 2023
Good customer service. I knew exactly how much the service would cost. Misty was very courteous and answered any questions I had completely. I knew exactly how much the service would cost. Misty was very courteous and answered any questions I had completely. More
by SIGZIEGLER
Employees Worked With
March 25, 2023
Everyone was very friendly and pleasant to work with. Overall it was a smooth process Overall it was a smooth process More
by yrosario1990
Employees Worked With
