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Regal Kia Lakeland
Lakeland, FL
4,864 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,864 reviews
April 01, 2023
I know that you use to wash our cars with service why has that changed that changed More
by sonyar893
Verified CustomerEmployees Worked With
April 01, 2023
They were Great on time, had a clean establishment, and welcoming snacks, staff was very attentive 😊 welcoming snacks, staff was very attentive 😊 More
by aspire0624
Employees Worked With
Other Employees :
Kelsey Johnson
March 31, 2023
One of the few dealers in Florida who would even take an order for an EV6 and not charge $10K markup. The process was smooth and Greg kept me informed on the cars production and arrival. Top notch professio order for an EV6 and not charge $10K markup. The process was smooth and Greg kept me informed on the cars production and arrival. Top notch professional service. Would highly recommend. More
by PrimeLover
Employees Worked With
March 30, 2023
Two wait times over 4 hours and still not fixed. Had an appointment but told that there were other customers too by a "red shirt", Assumed he would be interested in the kind of service I was getti Had an appointment but told that there were other customers too by a "red shirt", Assumed he would be interested in the kind of service I was getting. More
by Eckaussies
Employees Worked With
March 30, 2023
Good service, employees are friendly and they did everything they said they would. Not pushy. everything they said they would. Not pushy. More
by VENIAMARK
March 30, 2023
The service was excellent and I would highly recommend it to anyone looking for a car. to anyone looking for a car. More
by KYLETESTERMAN96
March 30, 2023
Regal has been my dealership of choice for my last 4 vehicles, they have always been helpful and courteous. I will continue to do my auto business with them. vehicles, they have always been helpful and courteous. I will continue to do my auto business with them. More
by AUTOCRIT
Employees Worked With
Other Employees :
Kelsey Johnson
March 29, 2023
They are fast and quick and keeps you Informed about what going on with your service. And Brook is outstanding going on with your service. And Brook is outstanding More
by EWILLIAMS72
Employees Worked With
March 29, 2023
I am always treated with respect. No unnessary repairs are ever recommended Facility is clean and a pleasant place to pass the rime. No unnessary repairs are ever recommended Facility is clean and a pleasant place to pass the rime. More
by mpshaw46
Employees Worked With
March 29, 2023
Regal Kia is a very good dealership and they are very helpful on everything you ask them I would highly recommend them to any and everyone for a new car helpful on everything you ask them I would highly recommend them to any and everyone for a new car More
by Mike
Employees Worked With
Gibran, Ed Box
