Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,864 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,864 reviews
April 08, 2023
The service department was very professional, and repairs were timely. The waiting area was comfortable and well stocked. were timely. The waiting area was comfortable and well stocked. More
by SHERRYL882
Verified CustomerEmployees Worked With
April 07, 2023
Easy to schedule an appointment for service. Advisor very helpful and insured I was informed about the status of my car. Very clean dealership with competitive prices Advisor very helpful and insured I was informed about the status of my car. Very clean dealership with competitive prices More
by *JordanC01*
April 06, 2023
Ragal is close to my home the only thing I could say is my car was in service from Wednesday to monday the part came in Friday late then it delayed my car getting out later. to long for service my car was in service from Wednesday to monday the part came in Friday late then it delayed my car getting out later. to long for service More
by janetteresi
Employees Worked With
April 05, 2023
Call left messages. Did not return call back. Had go set online appt. They tried to make up for it when arrived Did not return call back. Had go set online appt. They tried to make up for it when arrived More
by POOKIE_71203
April 05, 2023
The staff at Regal rarely miss an opportunity to get a thumbs up from me. I don’t go anywhere else when it comes to my ride. thumbs up from me. I don’t go anywhere else when it comes to my ride. More
by John Windsor
April 04, 2023
They were fast and got me in and out. The waiting area was perfect and clean. The waiting area was perfect and clean. More
by d.jmovesyou
Employees Worked With
April 04, 2023
When the tint was installed the windshield was so streaked I had trouble seeing. White smudges were left all over the drivers side door. Found some kind of sticky residue on the outside of drivers do streaked I had trouble seeing. White smudges were left all over the drivers side door. Found some kind of sticky residue on the outside of drivers door. Still trying to remove it. You have nothing to be proud of. More
by jobifan1948
Employees Worked With
April 04, 2023
We are very please with this location and their customer service, they are very efficient. service, they are very efficient. More
by marleny711
April 02, 2023
Always have great quality vehicles, reasonably priced. Salespeople are professionals who are courteous and are quick but proficient. You don’t have to spend the whole day to buy a vehicle. This is the Salespeople are professionals who are courteous and are quick but proficient. You don’t have to spend the whole day to buy a vehicle. This is the 7th vehicle I have bought from this dealership. More
by OFFICERAMEADA
