Regal Kia Lakeland | Page 13

I feel that I got a Good deal on my trade-in and for the car that I purchased. I like the salesman, his name is Alex. He was very accommodating and we got the deal done fairly quickly. car that I purchased. I like the salesman, his name is Alex. He was very accommodating and we got the deal done fairly quickly. More

He did a wonderful job on my ac system and he put on new tires tires More

My service was as scheduled. Misty and the team were in contact with me throughout the process, Drop-off and pick-up were a breeze! Misty and the team were in contact with me throughout the process, Drop-off and pick-up were a breeze! More

My service advisor Misty was great. Great staff, great KIA service dept. Overall great experience. Great staff, great KIA service dept. Overall great experience. More

Jeremy is absolutely great. Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I would have thought the service manager would have come out from wherever he was hiding to say something. In fact, I would have the service manager walk around, be visible, and talk to folks waiting for their vehicles. PR is very important in my opinion. There was a woman that walked around and asked about snacks, etc. I didn't get her name, Seemed very personal. She brought me the basket of snacks to choose from. More

Everything about this place was wonderful I would recommend everyone to come to Kia every day recommend everyone to come to Kia every day More

JEREMY WAS VERY PROFESSIONAL AND HAD THE SERVICE DONE IN A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. More

Worst repair I've ever had at a dealership. If you can't get an alignment correct. Why would I want them to fix a motor problem. Appreciate they were willing to correct. But ZERO confidence in If you can't get an alignment correct. Why would I want them to fix a motor problem. Appreciate they were willing to correct. But ZERO confidence in future service warranty work don't appreciate being put into a service matrix, when ny vehicle doesn't fall into average milestones because I hate driving the vehicle. More

Great service every time we bring our car in. I wish I didn’t have to write a review every time, though. Thanks for always being there to assist with my car needs! I wish I didn’t have to write a review every time, though. Thanks for always being there to assist with my car needs! More

Experience was very professional. Diagnostics was very quick and thorough. Immediately set up repair schedule and since work was under warranty a rent a car was made available. Thanks Diagnostics was very quick and thorough. Immediately set up repair schedule and since work was under warranty a rent a car was made available. Thanks to the entire team. More