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Regal Kia Lakeland
Lakeland, FL
4,618 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,618 reviews
September 24, 2024
The dealership is very clean and professional. The salesmen have a vast knowledge of their vehicles. The salesmen have a vast knowledge of their vehicles. More
by max4452jay
Verified Customer
September 24, 2024
We were exceptionally happy with the way we were handled, Especially by Meleke. Everyone was friendly and the process was very smooth. Especially by Meleke. Everyone was friendly and the process was very smooth. More
by danhines
September 24, 2024
Great customer service, Misty always welcoming and keeps me informed. Major asset to Regal. The service team is excellent, returns my car to me quickly and clean. Highly recommend ! me informed. Major asset to Regal. The service team is excellent, returns my car to me quickly and clean. Highly recommend ! More
by jsyrn
September 22, 2024
We have always been pleased with the service at Regal when we take our Kia in for service. when we take our Kia in for service. More
by ELFOLKS123
Employees Worked With
September 22, 2024
My service attendants was respectful and polite. they assured that they was willing to make my day a good one. they assured that they was willing to make my day a good one. More
by EDEVASIA
September 21, 2024
Before this place I had a car buying nightmare. I was on a super time crunch to get a new vehicle after mine was totaled, Shane and Jaxon were 11/10 putting my fears to rest and getting me into my I was on a super time crunch to get a new vehicle after mine was totaled, Shane and Jaxon were 11/10 putting my fears to rest and getting me into my new car. It’s a drive for me but the service alone will keep me coming back! More
by 19dallas.hurt96
Employees Worked With
Shane, Jaxon, Jeremie
September 21, 2024
Misty is knowledgable in her field, diligent and puts clients concerns to rest. She is always with great disposition and eager to please the customer. Within the many times I have gone in for service clients concerns to rest. She is always with great disposition and eager to please the customer. Within the many times I have gone in for service she always had a welcoming great smile. More
by mtgr64
Employees Worked With
September 21, 2024
Jeremy was outstanding, he's honest and he explains anything real well!your employee that's sits on the right by were you cash,her name starts with a D she came up to me and asked if I needed anything. anything real well!your employee that's sits on the right by were you cash,her name starts with a D she came up to me and asked if I needed anything.she made me very comfortable.i thought that was very of her to do that I had quite a bit of work done on my van. Abs I surprised I on the timely fashion it was completed "the whole "experience was perfect! I will definitely recommend this dealership to my friends and family I sincerely want to thank you guys for "everything "!!! Keep up the great service Doug Garfield More
by esorhaindo
September 19, 2024
Very helpful and attentive to my needs also very professional I will definitely use them again professional I will definitely use them again More
by Bruce
September 19, 2024
I felt like instead of having a conversation we were having a disagreement on my first visit I had to reschedule call Kia and get the information about the recall myself but the second visit was much b having a disagreement on my first visit I had to reschedule call Kia and get the information about the recall myself but the second visit was much better I will always by Kia cause I love the brand I don’t know if I will buy from that dealership because I want to be treated with the same respect I got from the sales person More
by LULALIAS
Employees Worked With
