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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
March 29, 2025
Jonathan Benitez was very professional and friendly in the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in a timely manner. the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in a timely manner. More
by ALGUERR1234
Verified CustomerEmployees Worked With
March 28, 2025
Jonathan got our Kia in the shop early as I was there 30 minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience. minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience. More
by DAWNDELO360
Employees Worked With
March 27, 2025
Couldn’t tell me exactly what was wrong with my Soul and sales manager was rude when trying to make a deal on new car sales manager was rude when trying to make a deal on new car More
by ddspicer77
March 27, 2025
I made an appointment at least 10 days out for the recall, specified for my vehicle through the VIN number entered in the appointment, and when I showed up to my appointment, I was told the vehicle ha recall, specified for my vehicle through the VIN number entered in the appointment, and when I showed up to my appointment, I was told the vehicle had to be inspected because the part was not ordered. I assumed being that I made an appointment for the specific recall to be fixed, That the part would’ve been ordered and ready for the appointment. I even tried to call a couple days before to see if you had an earlier appointment available, and I was told that the time allotted for my recall was already scheduled for their soonest available appointment. Now my check engine light is on most likely because of the recall, and I am still waiting for the part to arrive and will need to take more time off work for the appointment for the recall to actually be fixed, fingers crossed because I really don’t know that it will get fixed in one appointment More
by acr41987
Employees Worked With
March 27, 2025
Always professional, accurate, timely and willing to advise on the best solutions for our vehicle. advise on the best solutions for our vehicle. More
by ssmm68
March 27, 2025
Everyone was very process and helpful I appreciate all of the service professionals. Highly recommend you guys. the service professionals. Highly recommend you guys. More
by DAMB0309
Employees Worked With
March 27, 2025
I really like this place and the people are so very professional and friendly and caring about me and my vehicle. professional and friendly and caring about me and my vehicle. More
by measebarnes
March 25, 2025
Everything was fast and easy. They even stayed open past their closing time to help me and my fiancée. Eddy was great! They even stayed open past their closing time to help me and my fiancée. Eddy was great! More
by Brandon hermanson
Employees Worked With
Other Employees :
Ricky Custodio
March 24, 2025
The overall cleanliness of the dealership was decent. I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cos I did not appreciate the wait time and I did not appreciate a piece of my mirror missing which I was told would be my responsibility to cover the cost. More
by YANAYANA18
Employees Worked With
