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Regal Kia Lakeland
Lakeland, FL
4,903 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,903 reviews
April 08, 2025
Everyone is very friendly and knowledgeable have always treated me well would recommend your dealership treated me well would recommend your dealership More
by 1AT
Verified Customer
April 08, 2025
Wonderful conscientious if clients time knowledgeable and professional. Always remember me They never forget manners or concerns and follow up professional. Always remember me They never forget manners or concerns and follow up More
by constanceherrera
Employees Worked With
Misty & Justin
April 05, 2025
I was told that I had 3 months with no payment. That's was in the add from kia. Will I got my statement and their no 90 days with no payment. You guys really put it to your customers. But remember That's was in the add from kia. Will I got my statement and their no 90 days with no payment. You guys really put it to your customers. But remember this I do have Social media. And everyone will know how you Theives operate. More
by garyleerivers46
Employees Worked With
Peter
April 04, 2025
I had a great experience. I am leaving on a trip next week and wanted my car serviced before I made the 9-hour drive. I made an appointment with Jorge and he met me at my car I am leaving on a trip next week and wanted my car serviced before I made the 9-hour drive. I made an appointment with Jorge and he met me at my car when I arrived. He went over everything they are going to do and answered all of my questions. He provided a shuttle ride back to my house and then a pickup for me when my car was ready. Jorge reviewed everything they completed and checked. He also walked me up to the cashier when it was time for me to pay. Jorge is a very nice person who is attentive and patient with questions. Thank You! More
by michelem0
Employees Worked With
April 02, 2025
It is a place where employees are attentive and are continuously giving feedback on what is happening. continuously giving feedback on what is happening. More
by t.yanira27
Employees Worked With
April 02, 2025
The maintenance department were quick and attentive with their service. Wait time was reasonable and service was done in good time. their service. Wait time was reasonable and service was done in good time. More
by mtgr64
Employees Worked With
