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Regal Kia Lakeland
Lakeland, FL
4,618 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,618 reviews
September 30, 2024
Excellent service that was just what I needed. I especially appreciated Misty's keeping me up-to-date, and making sure that I understood the diagnostic wording. This was a quick service call and j I especially appreciated Misty's keeping me up-to-date, and making sure that I understood the diagnostic wording. This was a quick service call and just what I needed! More
by mychqaplain
Verified Customer
September 29, 2024
Got helped right away and everything was good. got a lot of hot chocolate and snacks. got a lot of hot chocolate and snacks. More
by howellbilly45
Employees Worked With
September 29, 2024
Kelsey was amazing and so was all the management! Jorge, Ian, and Gregg made my visit fast and enjoyable. They are timely and their facilities are accommodating. Jorge, Ian, and Gregg made my visit fast and enjoyable. They are timely and their facilities are accommodating. More
by wb1104
September 29, 2024
Service is excellent staff is so professional and courtesy.Manny is such a nice sales man. courtesy.Manny is such a nice sales man. More
by gritleyhenry
September 27, 2024
Great,great great,great great great great great great greatgreat great great great great great !!! greatgreat great great great great great !!! More
by sobysoby
September 27, 2024
This is third vehicle bought since 2007. Enjoyed service department with fast and friendly service. Enjoyed service department with fast and friendly service. More
by tluty_
Employees Worked With
September 26, 2024
Meleke was a wonderful salesman. I would recommend him to anyone.Very helpful and checked on me several days times after purchase I would recommend him to anyone.Very helpful and checked on me several days times after purchase More
by anspeymom
September 25, 2024
My experience with regal has been awesome if I had a problem the guys take care of it. Ian and Greg made me feel like family when I had a problem they help it get solved. I would recommend Regal to any problem the guys take care of it. Ian and Greg made me feel like family when I had a problem they help it get solved. I would recommend Regal to any of my friends and family cause they will treat you right Misty in Service department did her job well she was real helpful with me sobbing the problems I needed to know about my car and she did everything she could to make things right for me so I’m so grateful for all the teams. Thank you. More
by battle.eunice
Employees Worked With
Other Employees :
Misty in service department
September 25, 2024
The truth is that while I have been pleased with the service I go elsewhere because the price is double compared to other reputable repair shops. service I go elsewhere because the price is double compared to other reputable repair shops. More
by MIKECAT1
September 25, 2024
Friendly and helpful service staff. Checked on me frequently andnn b made sure I didn’t need anything. Checked on me frequently andnn b made sure I didn’t need anything. More
by triceb1
Employees Worked With
