Back

Regal Kia Lakeland

Lakeland, FL

4.5
4,864 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership

1025 Bartow Rd

Lakeland, FL

33801

Directions

By Type

Showing 4,864 reviews

September 30, 2023

I am very satisfied with the service received. I really appreciate the way Jeremy kept us informed during our wait. It’s truly assuring to be aware of the process. More

by lencitydavis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genesis Cruz
Oct 04, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

September 30, 2023

I haven't taken my new car in to be serviced yet; so, haven't met anyone in the service department. More

by lplum
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Gabe Dejesus
Oct 04, 2023 -

Regal Kia Lakeland responded

Congratulations on your new car! I think you'll be please with our service department when you visit.

September 30, 2023

I found Regal Kia the best car dealership and service department in Florida! We have always bought our cars from Regal Kia for years. More

by RRVLCEK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 04, 2023 -

Regal Kia Lakeland responded

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.

September 29, 2023

The service was very good and the dealership itself was clean. I bought my car there so I will return. More

by tabtab0
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Lopez
Oct 04, 2023 -

Regal Kia Lakeland responded

I’m happy to hear that our team provided you with excellent service. Thank you for your business.

September 29, 2023

Jorge and Jeremy are very knowledgeable and keep me well informed on the progress with my vehicle. When the work was completed I was told about the repairs. These two men are very polite and nice to work wi More

by NOLEDADDYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Regal Kia Lakeland responded

We sincerely appreciate you taking the time to share with us your experience at Regal Kia . On behalf of our entire team, thank you for allowing us to serve you.

September 29, 2023

very understanding dealer! really goes the extra mile for his costumers!! best experience i’ve had More

by bfrancisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
Oct 04, 2023 -

Regal Kia Lakeland responded

Thank you!

September 28, 2023

Dealerships staff was friendly and knowledgeable. Process was seamless. It was a pleasure doing business with regal Kia. More

by jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Wilson, Fadhil Zein
Sep 28, 2023 -

jim responded

great dealership!

Oct 04, 2023 -

Regal Kia Lakeland responded

Thank you!

September 28, 2023

Friendly service that was informed about the cars and willing to show the features of the car More

by tyurk23
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Pedro Jenner, Shawn Carter
Oct 04, 2023 -

Regal Kia Lakeland responded

We are so grateful for your review. Thanks for sharing your rating with us and the community.

September 27, 2023

Muy Bueno el servicios que ellos siempre Dan al clientele may contento por selecionar kia Dealer More

by ELMARAVILLOSOPR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Jonathan Santos
Oct 04, 2023 -

Regal Kia Lakeland responded

Gracias!

September 27, 2023

Have been dealing with this service department for several years now and always very helpful. More

by I41LOVE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Oct 04, 2023 -

Regal Kia Lakeland responded

Thank you for always trusting Regal Kia with your service needs.

...
103
...