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Regal Kia Lakeland
Lakeland, FL
4,863 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,863 reviews
October 04, 2023
Great work by him done on the car indeed Great experience we had with him experience we had with him More
by moneeb.virk
Verified CustomerEmployees Worked With
October 04, 2023
Greg was amazing. He was patient with us and answered all of our questions. We will use him next time we need a car. I highly recommend him. He was patient with us and answered all of our questions. We will use him next time we need a car. I highly recommend him. More
by Courtney Howes
October 03, 2023
Very poor service had to take my car back after and oil change because it started leaking after the oil change people there are not friendly and the phone service is worse will not go back and will never s change because it started leaking after the oil change people there are not friendly and the phone service is worse will not go back and will never send anyone else there. More
by Really
Employees Worked With
Kelsey Johnson
October 02, 2023
I get an estimate before any work is done. And I get my car back in a timely manner. And I get my car back in a timely manner. More
by peggymcqueen2
Employees Worked With
October 01, 2023
very good attention and service, everyone is very friendly They are fast and the place is equipped for waiting. friendly They are fast and the place is equipped for waiting. More
by KEIRANIUK
October 01, 2023
Always great service, thank you! Jeremy is always communicative and helpful. Appreciate the good work! Jeremy is always communicative and helpful. Appreciate the good work! More
by yadiraholmes
Employees Worked With
October 01, 2023
Awful, had air bag sensor replaced, technician removed the key ignition over, Next day i notice the key ignition cover wasn't put back on. Callled, texted and sent picture showing the key ignition cover i the key ignition over, Next day i notice the key ignition cover wasn't put back on. Callled, texted and sent picture showing the key ignition cover is missing. No reply or call from service department to correct the problem. Taken by business elsewhere. Jorge B is Awful.... More
by rburks0
Employees Worked With
October 01, 2023
VERY VERY GOOD SUPER GOOD POLITE FAST HELPFULL EVERYONE SMILLING AND HELPS YOU NICE PLACE EVERYONE SMILLING AND HELPS YOU NICE PLACE More
by eMERY
Employees Worked With
Other Employees :
Ed Box, Fadhil Zein, Pablo Moreira, Willy Moreira, Lizzy Moran, Gabe Dejesus, Shawn Carter
September 30, 2023
I am very satisfied with the service received. I really appreciate the way Jeremy kept us informed during our wait. It’s truly assuring to be aware of the process. I really appreciate the way Jeremy kept us informed during our wait. It’s truly assuring to be aware of the process. More
by lencitydavis11
September 30, 2023
Very pleased with service and time it took to get my car back without an appointment back without an appointment More
by BUDDYGOLDEN00
Employees Worked With
