Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,861 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,861 reviews
October 10, 2023
I was early and they said no problem. They showed me where to wait and told me to get some water and a snack. He came back and told me their suggestions after my oil change and tire rotat They showed me where to wait and told me to get some water and a snack. He came back and told me their suggestions after my oil change and tire rotation. Then he told me when the car was done. Good experience! More
by Landofloons
Verified CustomerEmployees Worked With
Whoever checked me in and kept me informed was wonderful!!, Kelsey Johnson
October 10, 2023
The atmosphere as well as the people that are doing the servicing there always make me extremely comfortable and it's almost like I'm not having to sit at a dealership while being serviced. They are all ex servicing there always make me extremely comfortable and it's almost like I'm not having to sit at a dealership while being serviced. They are all extremely respectful and courteous. They genuinely care about my being serviced and that is so very appreciated More
by Norward
Employees Worked With
October 10, 2023
Very clean! Friendly and knowledgeable staff. I was in and out on a Saturday morning Friendly and knowledgeable staff. I was in and out on a Saturday morning More
by Karla Medina
Employees Worked With
Other Employees :
Carlos Iona, Genesis Cruz
October 10, 2023
Kelsey was very nice and professional. I would definitely recommend regal Kia to any body I would definitely recommend regal Kia to any body More
by richaria6
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
October 08, 2023
Jeremy is very professional , kind and courteous, and very knowledgeable of what’s going on with your vehicle . Thank you Regal Kia for a job well done. very knowledgeable of what’s going on with your vehicle . Thank you Regal Kia for a job well done. More
by NOLEDADDYO
October 08, 2023
I went in for software upgrade, while waiting, snacks and comfy chair were available. Good customer service from dropping my car to giving my key back. comfy chair were available. Good customer service from dropping my car to giving my key back. More
by silsurfr
Employees Worked With
Genesis Cruz
October 08, 2023
The regal team made sure they were giving me the best deal possible. We have purchased all our cars with regal kia. deal possible. We have purchased all our cars with regal kia. More
by SEANKELLY33
October 08, 2023
The service was prompt and on time. Misty kept me well informed on the service they was doing. Misty kept me well informed on the service they was doing. More
by alnieta60
Employees Worked With
October 07, 2023
Kelsey Johnson is the best Adviser, she always is very helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs. helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs. More
by mapsemo
Employees Worked With
Kelsey Johnson
October 07, 2023
Love my Kia but have two issues Lumbar isn’t great Cars being stolen Was told check with police department for locking equipment They laughed Cars being stolen Was told check with police department for locking equipment They laughed More
by jmaxey3
Employees Worked With
