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Regal Kia Lakeland
Lakeland, FL
5,228 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,228 reviews
September 06, 2025
Service was great and professional. Everything was smooth, thank you for all the help with the purchase. Everything was smooth, thank you for all the help with the purchase. More
by chelsiadams7
Verified CustomerEmployees Worked With
September 06, 2025
Over priced, if somebody already has a Kia why would you charge $1, 000's to fix it I will definitely not buy another Kia if it costs that much to fix everything on it. charge $1, 000's to fix it I will definitely not buy another Kia if it costs that much to fix everything on it. More
by davierespressashlee
Employees Worked With
I don't remember the first name but it's not even the one you have pictured so you don't even know who your own service people are.
September 06, 2025
We got the best deal and customer service of any dealership in the area. Traveled from the Ocala area to make it happen and couldn't be happier! dealership in the area. Traveled from the Ocala area to make it happen and couldn't be happier! More
by bribeck30
Employees Worked With
Sales and Finance employee not shown
September 06, 2025
Everyone there was very nice went out of there way to make you feel at home. make you feel at home. More
by none25
September 04, 2025
Jonatha Benitez was very professional doing his job. He kept me informed about the progress of service in my car, and I received the required service. He kept me informed about the progress of service in my car, and I received the required service. More
by ALGUERR1234
Employees Worked With
September 03, 2025
My first contact with Regal Kia was through Eva Rubi in Internet sales. She was very professional in gathering information and getting me in touch with Nik Goins in sales. I had already decided on a parti Internet sales. She was very professional in gathering information and getting me in touch with Nik Goins in sales. I had already decided on a particular vehicle and pursued that with Nik and Eva's help. The process went well and never felt strong armed. A very comfortable and polite interchange. Agreed on model and price and the next day I was driving it home. Two other people I met with was Matt and Jayden. They provided the final touches to make sure everything went smoothly. Very nice dealership. While I was there, I went over to Service Dept and talked with Jorge. Very welcoming and informative. I believe when the time for service comes along, the Service Dept will be very helpful and supportive. More
by Jim
Employees Worked With
Other Employees :
Matt, Sales Manager and Jayden, Finance
September 03, 2025
The staff are friendly and helpful. Jeremy was good about making sure I received the services needed. When I returned to my car after it was done, I noticed a panel around the window wa Jeremy was good about making sure I received the services needed. When I returned to my car after it was done, I noticed a panel around the window was coming off. He came out to look and assured me he could have it taken care of but would have to order the parts. I appreciate his help with this. More
by runnera2j
Employees Worked With
September 03, 2025
Excellent service and sales . ..easy to work with Amy and Misty....will do all service with this dealership ..easy to work with Amy and Misty....will do all service with this dealership More
by munkelbach
Employees Worked With
September 02, 2025
September 02, 2025
Misty is my service advisor and she is always great! Meets me with a smile and genuinely cares about her customers. Meets me with a smile and genuinely cares about her customers. More
by Browland
Employees Worked With
