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Regal Chevrolet
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Evan was fantastic, he took his time. Listened to all of my concerns. I’d recommend him to anyone. Staff was fantastic gadielle took extreme patience with me aswell! Listened to all of my concerns. I’d recommend him to anyone. Staff was fantastic gadielle took extreme patience with me aswell! More
So many reasons this transaction went from pleasant to extremely frustrating!! I’ve had my new car almost 3 weeks and still cannot get my second key with key fob, because they lost it, and will not give m extremely frustrating!! I’ve had my new car almost 3 weeks and still cannot get my second key with key fob, because they lost it, and will not give me a clear answer on when I will get the replacement! I left a message 4 days ago for the manager, and they have yet to call me back! More
Sunset was awesome. He really listened to my needs and wants, then put me in perfect vehicle. The other staff that I came in contact with are also amazing and friendly. He really listened to my needs and wants, then put me in perfect vehicle. The other staff that I came in contact with are also amazing and friendly. More
my salesman Sunset was awesome! instead of showing us many trucks and walking around, he asked what where our needs and BOOM. he pulled up with the truck of our dreams. Also, he wo instead of showing us many trucks and walking around, he asked what where our needs and BOOM. he pulled up with the truck of our dreams. Also, he worked with finance to make our deal work and walk out with the truck! thanks so much. More
Sunset was AWESOME! just listened to us, searched what he thought it would be fit to our needs and BOOM. showed up with the truck of our dreams, worked with finance back just listened to us, searched what he thought it would be fit to our needs and BOOM. showed up with the truck of our dreams, worked with finance back and forth to make sure payments where good with us. Transparent 100% and very professional. thank you! More
Regal Chevrolet has had my 2019 Cahllenger since the day I purchased it from thier Bartow Road used lot due to issues with the wiring and Ms. Guthrie refuses to return my calls. The car was defective the da I purchased it from thier Bartow Road used lot due to issues with the wiring and Ms. Guthrie refuses to return my calls. The car was defective the day I purchased it, took it back the day after I signed paperwork and they put a headlight in even though I advised them the headlight was not defective and worked when it wanted to, they delivered it to me with the headlight not working AGAIN, I sent it back and again, they replace the headlight assembly, I had previously advised them it was electrical not the headlight. They try to deliver it to me again, Headlight not working. I send it back again they replace the BCM. I get car it is fine for about 20 days and acts up again. Now they have had the car another 2 weeks telling me they cant duplicate the issue that they KNOW is an issue and now it is the "wiring harness and fuse block" NO KIDDING! I told them that from the get go. So now 9 weeks of the 3 months I've been paying for the car it has been on their lot and now thay tell me they are awaiting approval from the warranty company, even though it is not a warranty issue. They sold the car to me with the issue. Not pleased with this dealership and definetely not happy with Ms. Guthrie after many messages left and no response. All I want is the car Ive been paying for that has sat on theri lot more than my driveway!!! I should not be forced to wait for apprval form a warranty company for an issue that was ther pre sale. Misael and Sean from the Used lot have bene awesome and are trying to get this resolved as quickly as possible but the service dept/Lisa Guthrie are dragging this along and I am on verge of seeking legal advice at this point, why should I be paying monthly payments and insurance because they sold ne a defective vehicle and they are sitting on it instead of doing everything hye can to get the car fixed and back to me ASAP More
The salesman Nick Davis was very honest, professional, patient and didn't pressure me into buying a car, which was very refreshing. I would have no problem recommending Nick to my friends and family. patient and didn't pressure me into buying a car, which was very refreshing. I would have no problem recommending Nick to my friends and family. More
I felt like family. Sunset is very professional and thorough, but very down to earth, as well. He made me feel totally comfortable. BTW- I love my new Trax! Sunset is very professional and thorough, but very down to earth, as well. He made me feel totally comfortable. BTW- I love my new Trax! More