Regal Chevrolet
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Regal Chevrolet has had my 2019 Cahllenger since the day I purchased it from thier Bartow Road used lot due to issues with the wiring and Ms. Guthrie refuses to return my calls. The car was defective the da I purchased it from thier Bartow Road used lot due to issues with the wiring and Ms. Guthrie refuses to return my calls. The car was defective the day I purchased it, took it back the day after I signed paperwork and they put a headlight in even though I advised them the headlight was not defective and worked when it wanted to, they delivered it to me with the headlight not working AGAIN, I sent it back and again, they replace the headlight assembly, I had previously advised them it was electrical not the headlight. They try to deliver it to me again, Headlight not working. I send it back again they replace the BCM. I get car it is fine for about 20 days and acts up again. Now they have had the car another 2 weeks telling me they cant duplicate the issue that they KNOW is an issue and now it is the "wiring harness and fuse block" NO KIDDING! I told them that from the get go. So now 9 weeks of the 3 months I've been paying for the car it has been on their lot and now thay tell me they are awaiting approval from the warranty company, even though it is not a warranty issue. They sold the car to me with the issue. Not pleased with this dealership and definetely not happy with Ms. Guthrie after many messages left and no response. All I want is the car Ive been paying for that has sat on theri lot more than my driveway!!! I should not be forced to wait for apprval form a warranty company for an issue that was ther pre sale. Misael and Sean from the Used lot have bene awesome and are trying to get this resolved as quickly as possible but the service dept/Lisa Guthrie are dragging this along and I am on verge of seeking legal advice at this point, why should I be paying monthly payments and insurance because they sold ne a defective vehicle and they are sitting on it instead of doing everything hye can to get the car fixed and back to me ASAP More
The salesman Nick Davis was very honest, professional, patient and didn't pressure me into buying a car, which was very refreshing. I would have no problem recommending Nick to my friends and family. patient and didn't pressure me into buying a car, which was very refreshing. I would have no problem recommending Nick to my friends and family. More
I felt like family. Sunset is very professional and thorough, but very down to earth, as well. He made me feel totally comfortable. BTW- I love my new Trax! Sunset is very professional and thorough, but very down to earth, as well. He made me feel totally comfortable. BTW- I love my new Trax! More
The added package for 3500 is a lot of money for stuff that most people don’t want at that price. They don’t tell you about it and you get nothing at sale about it. All customers should get a choice about that most people don’t want at that price. They don’t tell you about it and you get nothing at sale about it. All customers should get a choice about it, Did get it taken off my sale after I realized my do not add anything to car price had something added got it removed and got my payments lowered to amount I was happy with. More
t was so hard to find a diesel suburban that fit our needs and we finally found it here! Our salesman, Jorge S. , was magnificent. Jorge is man of his word and worked hard to manage a deal we were satis needs and we finally found it here! Our salesman, Jorge S. , was magnificent. Jorge is man of his word and worked hard to manage a deal we were satisfied with! He went above and beyond. Our finance guy was great as well, they both kept it real and were honest. More
My salesman Shawn was fantastic! He lead me to a beautiful Trail Boss that I ended up buying ! He is a great guy, and will go far ! A real go getter ! He lead me to a beautiful Trail Boss that I ended up buying ! He is a great guy, and will go far ! A real go getter ! More
Bought a 2023 Silverado LTZ, such a great truck, Sunset is great, when i would ask questions Sunset was able to answer them, Sunset was very knowledgeable about the truck and was able to take care of a con is great, when i would ask questions Sunset was able to answer them, Sunset was very knowledgeable about the truck and was able to take care of a concern i had. Sunset is very friendly and made the purchase of my truck go very smoothly. More