Steve Chilton

Having had my 2024 ZR2 in for service for 6 visits on the same issue since September 2025 and just got it fixed from a leak. First 3 visits they said it was fixed - wrong then had to order parts for over 3 m same issue since September 2025 and just got it fixed from a leak. First 3 visits they said it was fixed - wrong then had to order parts for over 3 months while it sat in their back lot. I lemon lawed it and now waiting on Chevrolet to decide how I’m treated for losing payments, insurance, and almost a year of warranty. More

by rldell610 Verified Customer Verified Customer

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Had a great experience thanks to Alex! !! he was very pleasant to deal with treated us with the upmost respect. He has stated in contact even after the sale takes time to say good morning. !! he was very pleasant to deal with treated us with the upmost respect. He has stated in contact even after the sale takes time to say good morning. he will definitely be our sales person for life. More

by belindaedwards4 Verified Customer Verified Customer

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My truck a CPO has been in your service department more than I have driven it. I got GM involved and it still has not helped. Always an excuse we have not had time to look at it. Even after the parts to re than I have driven it. I got GM involved and it still has not helped. Always an excuse we have not had time to look at it. Even after the parts to repair it have come in it sets. I do have a loaner but now that my bumper to bump warranty is over that will disappear. First it was the rear differential wining they rebuilt it still wining. Then they told me the transfer case was wining they rebuilt it twice. Next the wine is coming from the transmission. I refused them to remove and rebuild it. Still in the shop after seven business days. I guarantee when I get it back the wine will still be there. They refuse to knowledge that the rear differential is still the problem. More

by gcondosta Verified Customer Verified Customer

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Worse experience ever. 3 days for a brake job and a gasket. Unreturned phone calls, many excuses. I Weill never go back. 3 days for a brake job and a gasket. Unreturned phone calls, many excuses. I Weill never go back. More

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The sales team was able to turn our very stressful situation into a very good and easy going situation. They made the process of buying a new car so easy for us. situation into a very good and easy going situation. They made the process of buying a new car so easy for us. More

by kaylamayid Verified Customer Verified Customer

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Extremely professional and approachable. Steve handled a very uncomfortable situation that I encountered with one of the drivers (Richard) and followed up to help diffuse said situation. very uncomfortable situation that I encountered with one of the drivers (Richard) and followed up to help diffuse said situation. More

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The service Dept. messed up my oil change. But, a manager, Steve Chilton, made things right by fixing the problem. He made a trip to me and my truck is now better. Thank you! manager, Steve Chilton, made things right by fixing the problem. He made a trip to me and my truck is now better. Thank you! More

by Hey2u Verified Customer Verified Customer

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Sanchez, my tech, was very knowledgeable, fast, and very friendly. I was impressed with his patience, explaining compressor replacement process. Thanks to the whole team! friendly. I was impressed with his patience, explaining compressor replacement process. Thanks to the whole team! More

by jeannecrsn7 Verified Customer Verified Customer

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Technicians are not knowledgeable at all. They play the guessing game when diagnosing my car I spent 956 on a part I didn’t need after I was told I needed another part the whole time I needed a new transmi guessing game when diagnosing my car I spent 956 on a part I didn’t need after I was told I needed another part the whole time I needed a new transmission More

by Chris Verified Customer Verified Customer

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everyone at Regal that i have dealt with have been awesome. so professional but also super courteous ! and so patience since i am a new car owner and unsure about some of the process & extra benefits awesome. so professional but also super courteous ! and so patience since i am a new car owner and unsure about some of the process & extra benefits . More

by sissyjo3 Verified Customer Verified Customer

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