Regal Chevrolet

Customer service was great from everyone we spoke to & we are very grateful for all the time they took to work things out with us. are very grateful for all the time they took to work things out with us. More

Great experience. Salesman and dealership were outstanding. Appreciated the courtesy and attention to detail. Thank you so much. Salesman and dealership were outstanding. Appreciated the courtesy and attention to detail. Thank you so much. More

Great service from the moment I walked in. Evan, Gaddiel, Zach, and everyone else that I came in contact with was very friendly and accommodating. I would definitely recommend this dealership. Evan, Gaddiel, Zach, and everyone else that I came in contact with was very friendly and accommodating. I would definitely recommend this dealership. More

Very polite and welcome everyone there was very nice and respectful and made sure everything was ok respectful and made sure everything was ok More

Aweful customer service after the sale. I purchased a $70,000 never washed or detailed, service stickers left on vehicle. Had purchased a Silverado late on a Tuesday night, so had to co I purchased a $70,000 never washed or detailed, service stickers left on vehicle. Had purchased a Silverado late on a Tuesday night, so had to come back Thursday to get all the key fobs and right tires put on the truck and washed & detailed. My sales person brought me to service and had me wait in the waiting room, and 4 hours later no one had communicated to me why things where taking so long. I never saw my sales person again. It was like once they have your money, they could care less. Finally I had to go to the service to try to find out the status of my truck, but I was never told who my service advisor was, and they didn't seem to know either, another 30 minutes later they told me they are still working on it. Finally after 5 hours & 45 minutes it was ready. I can understand things get busy, but atleast communicate with me. Give me a update on what is happening, and no one could do that til after about 4 hours and 30 minutes. Further more the truck was never washed & detailed, half peeled gummy stickers left on it. I will say, the people in service where friendly, one person, Nick did give me an apology, although it wasn't really his fault, so thats why I don't give 0 or 1 star, so atleast one person seemed to care. I've purchased 2 vehicles at Stingray Chev, and another 2 at Kelly Buick GMC in the same area, with all those dealerships, the sales person would introduce me to my service advisor, check up on things to see how things where going maybe go over a few things about the new vehicle, ask if I had any question, making sure the customer is satisfied, none of that was done here. Makes me wish I would have gone back to those to Kelley GMC or Stingray Chev, and not Regal. I would think, purchasing a 70,000 vehicle I would just get better communication and service. I thought maybe they would top of the fuel tank during this service appointment but they didn't even do that. I understand people make mistakes, and I'm willing to extend grace if people apologize and try to make it right, but none of that has happened here, still now 2 weeks later haven't heard from my salesman no apologies, no willingness to make it right, which shows they really don't care. More

Evan was fantastic, he took his time. Listened to all of my concerns. I’d recommend him to anyone. Staff was fantastic gadielle took extreme patience with me aswell! Listened to all of my concerns. I’d recommend him to anyone. Staff was fantastic gadielle took extreme patience with me aswell! More

So many reasons this transaction went from pleasant to extremely frustrating!! I’ve had my new car almost 3 weeks and still cannot get my second key with key fob, because they lost it, and will not give m extremely frustrating!! I’ve had my new car almost 3 weeks and still cannot get my second key with key fob, because they lost it, and will not give me a clear answer on when I will get the replacement! I left a message 4 days ago for the manager, and they have yet to call me back! More

Sunset was awesome. He really listened to my needs and wants, then put me in perfect vehicle. The other staff that I came in contact with are also amazing and friendly. He really listened to my needs and wants, then put me in perfect vehicle. The other staff that I came in contact with are also amazing and friendly. More

my salesman Sunset was awesome! instead of showing us many trucks and walking around, he asked what where our needs and BOOM. he pulled up with the truck of our dreams. Also, he wo instead of showing us many trucks and walking around, he asked what where our needs and BOOM. he pulled up with the truck of our dreams. Also, he worked with finance to make our deal work and walk out with the truck! thanks so much. More

Sunset was AWESOME! just listened to us, searched what he thought it would be fit to our needs and BOOM. showed up with the truck of our dreams, worked with finance back just listened to us, searched what he thought it would be fit to our needs and BOOM. showed up with the truck of our dreams, worked with finance back and forth to make sure payments where good with us. Transparent 100% and very professional. thank you! More