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Regal Chevrolet

Lakeland, FL

4.5
1,177 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,177 reviews

July 08, 2021

If there was a way to give this dealership more stars I would! I want to give a public thank you to Pete who was my advisor. It’s because of him I will always come from Miami, Fl to purchase or lease any c More

by Jajabab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher, Charlie Norwood
Jul 16, 2021 -

Regal Chevrolet responded

Thank you so much! We are happy you made the extra drive that brought you to Regal Chevrolet & hope to see you again when you are ready for a new one :)

July 07, 2021

Communication gaps on status of your vehicle. If you don't call no one reaches out. They had my vehicle for 2 days and did nothing with it. Had to pick it up for work so service wasn't completed. More

by ERG7269
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Chris Lashley, Charlie Norwood
Jul 12, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience, we are unable to access your service records based on the information given. Please reply back privately with name and telephone number or VIN or contact Customer Service Manager, Alaina Southern at 863-333-4633

Jul 12, 2021 -

ERG7269 responded

Eddie Garay 863 944 2714

July 07, 2021

Lisa was a pleasure to work with. She is right on the stick. Friendly and very knowledgable. Waiting room was nice. Will come again when needed. More

by Hanson5241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickey.
Jul 16, 2021 -

Regal Chevrolet responded

Thank you, see you next time!

July 06, 2021

Brought the truck in because the back window is leaking. You told us it was the back window light. Replaced it and said it was no longer leaking. Still leaks and it's back in the shop. A waste of money and More

by JHUNTLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom, Chris Lashley, Stephen Spong, Melissa Ragonese, Paul Clason
Jul 12, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience and will have our service staff look into this for you.

July 06, 2021

My service advisor did actively communicate while my vehicle was serviced, did not return calls, and did not honor his word. I was to receive a refund for services that were not performed correctly; to More

by Francoise Carson
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Lashley, Paul Clason
Jul 06, 2021 -

Regal Chevrolet responded

Mr. Carson, We are unable to submit for the refund on your behalf with the 3rd party warranty company you use, that refund has to be handled by you, the vehicle owner. As for Paul, we will research and discuss his communications, we appreciate your feedback.

July 06, 2021

I waited all day for oil change because they lost a part and then they said that I was too far out of the way for them to do this again to come pick me up really not too pleasant More

by Td0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason
Jul 16, 2021 -

Regal Chevrolet responded

Our shuttle service does typically only service a certain area as we need it available for other customers but give us a call and we will see if we can make some accommodations. we apologize for the inconvenience.

July 05, 2021

Regal Chevrolet is the best Dealership The service department are the best The service department representatives Go out their way to Make sure you get the best deals When it comes to servicing you More

by ALEATHAJLAWSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Jul 16, 2021 -

Regal Chevrolet responded

Thank you!!

July 04, 2021

Jarett was amazing. He communicated with us every step of the way and was very prompt when it came to getting things done. More

by ALICIA.brownx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jul 16, 2021 -

Regal Chevrolet responded

That's great to hear, see you next time :)

July 02, 2021

Clean and nice staff very professional good location for Lakeland. More

by DCSMSXXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
Jul 16, 2021 -

Regal Chevrolet responded

Thanks!

July 01, 2021

Very professional. Salesman went out of his way to locate a vehicle in the color I wanted. Everyone I encountered were friendly and well spoken. More

by djwebb7121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher
Jul 16, 2021 -

Regal Chevrolet responded

Thank you and congrats on your new Chevrolet

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