Red McCombs Hyundai Northwest - Service Center

Staff was very caring, polite, and professional. Service was quick and and the system kept you informed about the details of your car. Service was quick and and the system kept you informed about the details of your car. More

It was good experience. Everyone was friendly and helpful. Thanks for making my appointment so easy Everyone was friendly and helpful. Thanks for making my appointment so easy More

Have always been treated well from personnel from the service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, co service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, courteous and simply OUTSTANDING! Highly satisfied in all aspects of care! More

Very friendly efficient service. Things are a little scrambled while they remodel but quality service was still available. Things are a little scrambled while they remodel but quality service was still available. More

The service department was great, initial encounter with sales manager left much to be desired! sales manager left much to be desired! More

4th attempt to get a second fob! First 3 times, orders for fob were not made, although I called and also went in person to the service department for the order. Fob was for brand ne First 3 times, orders for fob were not made, although I called and also went in person to the service department for the order. Fob was for brand new car and I had an authorization letter to get a second one. Previous attempts to get a fob: Online/web scheduling referred me to make a call because system had overwhelming traffic. Service department doesn’t return calls or won’t pick up. Made appointment in person but fob wasn’t in after I gave 5 weeks time when the fob supposed to be in. Called again for appointment and finally someone picked up and I asked about my 2nd fob and appointment. She put me on hold for over 25 minutes and when she picked up, she said “you still there?”. No apologies for leaving me on the phone that long. At my appointment, what should have taken 10 minutes to program a 2nd fob took over 2 1/2 hours. My car was just sitting there so I asked what’s going on. Mechanic forgot to let someone know that my car was ready and he drove somewhere to get spare parts so he wasn’t at the shop. And that is the reason why Im giving a 1 star rating. More

It was an interesting experience putting psi inflection glove, warranty blessings to work in mighty new car. glove, warranty blessings to work in mighty new car. More

I am treated with respect every time my vehicle is serviced at this dealership. The staff if professional, educated, dedicated, focused, and understanding. I will be returning! serviced at this dealership. The staff if professional, educated, dedicated, focused, and understanding. I will be returning! More

Normally a good dealership, but this time communication with the service department was nonexistent. I personally had to reach out multiple time per day to get any information on my vehicle. This experie with the service department was nonexistent. I personally had to reach out multiple time per day to get any information on my vehicle. This experience has made me reconsider taking my vehicle back to Red McCombs. More

Not only did ya'll not service the vehicle before it was delivered (we had to take it to another dealer to get the AC fixed) The manager, Sal, was very rude to my wife. I'll never buy a car for your dealer delivered (we had to take it to another dealer to get the AC fixed) The manager, Sal, was very rude to my wife. I'll never buy a car for your dealer again. More