Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
556 Reviews of Red McCombs Hyundai Northwest - Service Center
As always excellent service. Red McCombs service advisors are outstanding, professional, and knowledgeable. Service to my vehicle done correctly with minimal wait time. Red McCombs service advisors are outstanding, professional, and knowledgeable. Service to my vehicle done correctly with minimal wait time. More
Very poor communication and customer service. If the service is going to take 3-5 days say so. And, if the customer is supposed to pick up the vehicle, a courtesy phone that day with a status wou If the service is going to take 3-5 days say so. And, if the customer is supposed to pick up the vehicle, a courtesy phone that day with a status would be nice. I had to call, leave voicemails and call back constantly for an hour close to the end of the day just to see if my car was actually ready (after they quoted it to be complete). My service rep was almost non-existent, missing our drop off appointment and not there when I was told to pick up the vehicle. I probably will not return. Go to another Hyundai dealership, not any Red McCombs. More
the manager in service stared at me with lack of empathy when I described the situation/problem with my vehicle (that I had for the 3rd time) Matt from sales was phenomenal in helping me out with the servic when I described the situation/problem with my vehicle (that I had for the 3rd time) Matt from sales was phenomenal in helping me out with the service aspect and getting me a loaner. he was the only one who seemed to care! More
the service department manager treated me like xxxx and just stared at me while I expressed my problems/concerns. shout out to the manager Matt in sales for actually making things happen and helping me out just stared at me while I expressed my problems/concerns. shout out to the manager Matt in sales for actually making things happen and helping me out even though it wasn't really his problem 🩷 More
Staff was very caring, polite, and professional. Service was quick and and the system kept you informed about the details of your car. Service was quick and and the system kept you informed about the details of your car. More
It was good experience. Everyone was friendly and helpful. Thanks for making my appointment so easy Everyone was friendly and helpful. Thanks for making my appointment so easy More
Have always been treated well from personnel from the service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, co service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, courteous and simply OUTSTANDING! Highly satisfied in all aspects of care! More