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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
556 Reviews

556 Reviews of Red McCombs Hyundai Northwest - Service Center

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September 21, 2023

When I went to the appointment my EPB release worked…. now it doesn’t. When asked about getting it checked out I was told I needed to leave my car at the dealership and it wouldn’t be seen for 2-3 weeks! More

by vc_garrett@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

I’m always well taken care of here! I appreciate the service and the staff! More

by conniejeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Always a great experience. Everyone is kind and helpful. The atmosphere and environment is wonderful at NWhyundai. More

by matrylgurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 15, 2023

Gilbert was fabulous. He was helpful and didn’t try to over sell me. He was professional, polite explained everything well and made sure I understood and was happy with th More

by LaughsALot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pena
September 12, 2023

Worst service ever! John had no sense of urgency to help me in any way More

by MIRODRIGUEZ_78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
September 12, 2023

Was impressed with the customer service, especially with how seamless Gilbert assisted me with checking in and pinpointing the problem for us. More

by SON1AG2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
September 10, 2023

My recall work on my Palisade was done in just 2 days - much faster than what I expected. Great job! More

by joseph.singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Great service work! JC was my service rep and he was very professional and courteous. More

by sgentile05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
September 03, 2023

hands down. they’re the best in the business. i wouldn’t trust my hyundai with anyone else. More

by gvangelakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Soliz
September 02, 2023

My service and thorough although no future recommendations were provided; otherwise service was good. Would come back again. More

by MARYBUSH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
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