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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
556 Reviews

556 Reviews of Red McCombs Hyundai Northwest - Service Center

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October 12, 2023

Despite the on-going construction, our recall was handled professionally. Jon kept us apprised each time something new was happening, and explained all issues well. His calm manner was very helpful. Obviousl More

by jwtamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
October 09, 2023

I always receive prompt and courteous service. I usually have a coupon but somehow always get a better price which is great! More

by mariv833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
October 05, 2023

Exelente, muy buena atencion, rapida, amable, lo recomendaria, conocen y saben lo que hacen, responsables. More

by JACOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Solis
September 29, 2023

They did my first service fast. Eddie was very good and helpful with my service and told me about the recalls More

by JKCOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
September 28, 2023

I took my Sonata Hybrid in for diagnostics that would intermittently cause the car to shut down and require the 12 volt reset. The Service Advisors were very courteous and great at explaining issues when More

by joesz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

joesz71 responded

It is a sad fact that automotive industry service is overwhelmed and not able to take care of peoples needs in a timely manner.

September 27, 2023

You move too slow in oil changes. It takes too long. I hope this gets better when you have finally finished with the remodeling. More

by KOVERAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
September 23, 2023

Excellent staff! Knowledgeable, professional and courteous. Service is always completed quickly and efficiently. Service staff always good explain work to be complet More

by oly749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy in the Service Department. Five stars
September 22, 2023

Eddy Soliz is amazing and continues to be knowledgeable, helpful and polite. I will always ask for him first More

by TWINSINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Soliz
September 22, 2023

The customer service was really nice but having to wait a month to get my car back was no fun. They also had no loaner cars. More

by nadine.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Peña III
September 22, 2023

Always a great experience with the service department. I feel that my car is taken care of and service department does a great job with maintaining my vehicles. Always a pleasure More

by IACAMPOS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and Ruben
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