Red McCombs Hyundai Northwest - Service Center

The new facility is fantastic. All the upgrades and the showroom are outstanding and modern. All the upgrades and the showroom are outstanding and modern. More

Pleased! Nothing else needs saying. Great service and personal. Clean, I like the new look. Nothing else needs saying. Great service and personal. Clean, I like the new look. More

The staff was very friendly - I was in and out very quickly. Faculty is nice. quickly. Faculty is nice. More

If you have ever been on hold, you hear Red McCombs boast about providing the best service in town, second to none. He would be completely disappointed. My car was on your lot for 80 days. In that time, my s about providing the best service in town, second to none. He would be completely disappointed. My car was on your lot for 80 days. In that time, my service rep, Ernest Daminguez, called me once (after 49 days). He repeatedly ignored the messages I left asking for an update. Once I finally got my car back, it looked like it sat in your lot for 80 days. It ran great (new engine installed), but it wouldn’t have killed anyone to run the car through the wash. Ernest didn’t even call to tell me the car was ready, the cashier did. My experience with your service dept has made me never want to by another Hyundai again. More

Eddie was an exceptional service rep. He made sure i had a a clear understanding of timing and got me the info I needed. the new lounge is nice. only feedback i have is the new lounge cou He made sure i had a a clear understanding of timing and got me the info I needed. the new lounge is nice. only feedback i have is the new lounge could use a few tables near outlets for using my work laptop. the honda dealer i used to go to had a quiet work area which was awesome, but outlet and table access would be enough. thank you!! More

The service over all was great with a wonderful seating area and coffee to boot!! Very prompt on time line only wish they would have washed my car as there was grease hand prints on the hood area and coffee to boot!! Very prompt on time line only wish they would have washed my car as there was grease hand prints on the hood More

Repeat customer, with this level of customer service from Sales and Service Dept I will always come back. Sales and Service Dept I will always come back. More

The one star reduction in the rating is because of something I realize is temporary. It was quite difficult to actually get my car to the service area. The entry "gate" from the IH 10 access road wa something I realize is temporary. It was quite difficult to actually get my car to the service area. The entry "gate" from the IH 10 access road was not yet open for my 8:30 appointment when I drove up. Coming in, then, from UTSA Blvd, I followed the signs to the service department which did not help. A construction worker tried to help but I finally got out of my car and asked someone working in one of the bays for help. By then, there was also another woman with her vehicle following me to find out where we should both go for service. The service bay employee was very helpful - after showing us where to park, he walked us directly to the service department. More

Great sell person Mr Raul Garcia got better deal and also the finance Dept. appreciate their support the finance Dept. appreciate their support More

Nice look still very friendly and courteous and helpful Was very pleased with the service. Was very pleased with the service. More