Red McCombs Hyundai Northwest - Service Center

The service was fast and the waiting area was great. The service people were friendly. The service people were friendly. More

My service agent was very nice and helpful. I believe my frustrations were out of his control but still frustrating. I came in for maintenance service and added a state inspection. After 2 h I believe my frustrations were out of his control but still frustrating. I came in for maintenance service and added a state inspection. After 2 hours in your waiting room, I was told I could not get the inspection due to a system being down. Two hours for an oil change and system check is too long. Your new waiting area is nice but with an appointment, I don't believe customers should have to wait that long. I drive in from Fredericksburg so my options are limited. I require several recalls but was told I would have to leave the car for a couple of days! Maybe y'all should consider a loner in these situations. My last two cars were an Audi and an Acura and both dealerships offered loaners. It was nice! Good service is key to where I buy a car. So, all that to say, I thought my Gilbert was very nice and as helpful as he could be, but was possibly limited in the service/timing he could provide. Thanks for listening. More

I’ve always come to the dealership to do my maintenance and always am satisfied. Thank you guys who work so hard! and always am satisfied. Thank you guys who work so hard! More

The dealership and employees are amazing, the new renovations look great and the customer service remains top tier. renovations look great and the customer service remains top tier. More

Friendly personnel but lengthy financial process. The day after purchasing the vehicle, a new promotion of 90 days no payment in addition to 0 down & 0% financing. I am sure Red McComb personnel was The day after purchasing the vehicle, a new promotion of 90 days no payment in addition to 0 down & 0% financing. I am sure Red McComb personnel was aware and should have offered/honored it. More

excellent customer service. superior car maintenance experience. super easy to book an appointment. very friendly staff and comfortable environment for waiting. shuttle service superior car maintenance experience. super easy to book an appointment. very friendly staff and comfortable environment for waiting. shuttle service offered multiple times if needed. coffee.water. refreshments available.clean restrooms: service performed quickly and efficiently. thorough explanation of work performed . fair, affordable price. and coupons offered too. More

Amazing work thank you 😊 to Eddie S. The waiting room is relaxing and great view The waiting room is relaxing and great view More

JC was the service rep who provided assistance. He was very professional. The morning was busy however, I felt as though attention was provided to my service request with patience and kindness. He was very professional. The morning was busy however, I felt as though attention was provided to my service request with patience and kindness. I hit something in the highway and destroyed a new tire on my new (2024) truck. Thanks for good customer service. More

Gilbert was friendly and knowledgeable. He also printed documents for me about my service timeline. He also printed documents for me about my service timeline. More

The service and team response is outstanding. I love the new building and can’t wait to see the new Genesis place. I love the new building and can’t wait to see the new Genesis place. More