Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Red McCombs Hyundai Northwest
San Antonio, TX
1,228 Reviews
Red McCombs Hyundai Northwest
At Red McCombs Hyundai Northwest, we have a passion for people and cars. The Red McCombs Automotive Group has been a part of the San Antonio community since 1957, and we're proud to say that 50 years and three generations of the McCombs family later, our love for our staff, community and business has only grown. Our Hyundai dealership in San Antonio, TX, is dedicated to serving your automotive needs, and our A+ rating from the Better Business Bureau proves it. Winning the Texas Treasure Business Award for providing employment to Texas citizens for at least 50 years has meant the world to us, because we know that without our staff and customers, we'd lose our purpose.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,228 reviews
July 23, 2024
I have a warranty issue that I have had to escalate to Hyundai America. Besides that my car has been in the shop for over 4 weeks on two visits for the same problem. They need to fix the cars they hav Hyundai America. Besides that my car has been in the shop for over 4 weeks on two visits for the same problem. They need to fix the cars they have before accepting new cars for service. More
by KRYSZAK810
Verified CustomerEmployees Worked With
Service department
Helpful July 22, 2024
We found exactly what we were looking for at an unbeatable price. Our sales rep, Ana, was professional and knowledgeable and helped us get a great deal. unbeatable price. Our sales rep, Ana, was professional and knowledgeable and helped us get a great deal. More
by nellie18911
Employees Worked With
July 22, 2024
Always great service. Our appointment time slot is given, a text reminder is sent and once we get to the dealership the car is taken in for its service on a timely basis. Our appointment time slot is given, a text reminder is sent and once we get to the dealership the car is taken in for its service on a timely basis. More
by Yguerrero4503
Employees Worked With
Service dept.
July 21, 2024
They were very helpful and courteous. They sent a very nice young man, Alex, to pick me up when my car was ready. Made it so easy to take care of the recall part that my car needed. Thank They sent a very nice young man, Alex, to pick me up when my car was ready. Made it so easy to take care of the recall part that my car needed. Thank you Red McCombs for your excellent service.< More
by CZOLIVE45
Employees Worked With
Other Employees :
I think his name was Gilbert Pena in service department and Alex
July 21, 2024
Very friendly customer service. We did have one draw back. Have a noise from air conditioner that was mot there, when we came in for service on Saturday. We did have one draw back. Have a noise from air conditioner that was mot there, when we came in for service on Saturday. More
by JHTEALER
Employees Worked With
Don't remember name in service dept.
July 20, 2024
Awesome professional and customer service all around. Excellent wait time was so fast. They kept me informed. Excellent wait time was so fast. They kept me informed. More
by TFWARD1
Employees Worked With
July 20, 2024
Jevon and Oscar were fantastic. They were extremely knowledgeable, friendly, and caring. I highly recommend this dealership based on my experience with these two experts! They were extremely knowledgeable, friendly, and caring. I highly recommend this dealership based on my experience with these two experts! More
by Dustin
July 20, 2024
Clean, bright, and easily accessible. Excellent vehicle selection. Super friendly and informative staff. Low pressure sales tactics. Excellent vehicle selection. Super friendly and informative staff. Low pressure sales tactics. More
by aiden.Balistreri
Employees Worked With
Steven Garcia
July 20, 2024
Eddie in service was excellent! We had purchased 4 cars at this dealership and are extremely pleased. We had purchased 4 cars at this dealership and are extremely pleased. More
by GFILLIS
July 19, 2024
Extremely slow service. Scheduling an appointment is pointless. They have a long queue of cars awaiting parts/service. They don't provide updates during this time (because Scheduling an appointment is pointless. They have a long queue of cars awaiting parts/service. They don't provide updates during this time (because there are no updates due to the queue). Expect to wait at least a week to get an update about what's wrong with the vehicle. Then, another week's wait for parts/service. More
by CZAR312
Employees Worked With
Gilbert
