Red McCombs Hyundai Northwest

Amazing! Hyundai was clean. Everyone was very nice customer service was great! I will tell everyone to go to Hyundai. Keep up the good work! Stay prideful and Hyundai was clean. Everyone was very nice customer service was great! I will tell everyone to go to Hyundai. Keep up the good work! Stay prideful and keep hiring amazing people. More

Great experience. They gave us a great trade in value for our 2 year old Elantra. We compared value with another Hyundai dealership, and Red McCombs was by far the bes They gave us a great trade in value for our 2 year old Elantra. We compared value with another Hyundai dealership, and Red McCombs was by far the best value. Would highly recommend them. More

Love My Hyundai Veloster I bought my first Veloster from this location and went back for another. I called the location and asked Chris to take a few pictures of one that had I bought my first Veloster from this location and went back for another. I called the location and asked Chris to take a few pictures of one that had the features I was looking for. That night he sent them to me and we closed the deal in about three days. I appreciate great customer service and a sales person understanding that not every sale is going to walk on the lot until they know what they want is there. I am a fan of the Hyundai Veloster and think it's a great little car. I am glad I was able to keep a great relationship with RedMcCombs Hyundai. I hope to keep buying vehicles from here as long as employees such as Chris are around. He moved the sale around in a timely and friendly manner. More

The Best in San Antonio It took my 2011 Santa Fe in for service 12/11/14 because of engine light. The service department was top notch, from the cleanliness, to the crew. T It took my 2011 Santa Fe in for service 12/11/14 because of engine light. The service department was top notch, from the cleanliness, to the crew. Through all of my cars and prior dealerships, I have never seen one managed as top notch as this one. Hats off to all involved. I am quite happy with my car service as well. More

amazing We bought a car from Frank back in March. Recently it was totaled due to a kid getting distracted. So we came back because of the first experience. AG We bought a car from Frank back in March. Recently it was totaled due to a kid getting distracted. So we came back because of the first experience. AGAIN amazing swrvice. We weren't sure if we'd get as lucky the second time around but we got better service. Frank Macias is hands down their best! More

Did not offer all factory incentives. We went in on a Saturday and found the only Sonata Hybrid they had. We liked it and called back later for a final price for this car. They came back We went in on a Saturday and found the only Sonata Hybrid they had. We liked it and called back later for a final price for this car. They came back with a price that was $3000 less than the list price. Original 32800 and new price 29500. I did not say anything. Overnight they sent an email saying they would take another $500 off due to a special pricing. I went to another dealer for the same car and was sold it for $3,000 less than the $29,500. The additional discounts I received from the new dealer were normal factory incentives. I was not offered the normal factory incentives at Red McCombs and went to Austin to buy my new Hyundai Sonata Hybrid. I saved $3,000 just because they offered me the normal incentives that Hyundai was offering. I would have been out $3,000 of normal incentives had I not shopped around. I would never buy a vehicle from Red McCombs again. More

From sales to financing to service, Red McCombs Hyundai Northwest provided the absolute best car buying experience that I have ever had! Special thank you to Kevin Mathis, my salesman, and all the support Northwest provided the absolute best car buying experience that I have ever had! Special thank you to Kevin Mathis, my salesman, and all the support team,Tony Khalaf, Michael Craddock, Hector Mancillas, and Minerva Chairez. Thank you , Thank you, Thank you. I have never had a better car buying experience and I absolutely love my new Hyundai Sonata :) More

Both my husband nor I had any time to go into a dearlership to look at cars. So we both searched our vehicles via the Internet. When my husband found a car he liked; he called the dealership and dearlership to look at cars. So we both searched our vehicles via the Internet. When my husband found a car he liked; he called the dealership and Marco answered. When my husband said he couldn't go in the dealership; Marco quickly said, "Well then let me bring the vehicle to you". So Marco did and my husband was able to see the car. Because of this, a sale was made. There was never any pressure from Marco to go in to see the car. He just quickly accomodated the needs of a customer. His manner was also very pleasant and there was no typical sales pressure. Also, we came with our own financing. We told Marco we did not want to spend time with Finance and he assured us we would not have to. However, the Finance Manager came and quickly tried to get us to go with their financing; but we didn't. This was not due to any fault of Marco. Marco should be highly commended on his superior customer service efforts. He didn't hesitate to step outside the box to accomodate our needs. He knew our needs and never ever tried to push anything else on us to add to his sale. We were firm with what we wanted and did not want; and Marco respected that and kept focus on assuring our needs were met. More

This dealership was the most friendly I have been to in the 600 miles distance from my hometown, Odessa. They were also very professional. I recommend many people to go to the dealership not only for the e the 600 miles distance from my hometown, Odessa. They were also very professional. I recommend many people to go to the dealership not only for the experience but for the sale itself! More

I will never EVER buy a car from any Red McCombs dealership again as long as I live. Period. This place is the perfect example of EVERYTHING that I hate about slimy car salesmen. With the back and dealership again as long as I live. Period. This place is the perfect example of EVERYTHING that I hate about slimy car salesmen. With the back and fourth, lets see what the manger will approve, all to make you wait as long as possible so by the end of it all you're so exhausted and willing to sign anything. Our sales guy didn't listen to us; doing everything he could to push us into their hot new car of the moment, the veloster. His customer service was terrible, he spent most of our interaction talking with my husband in spanish knowing full well that I was the one paying and that I didn't speak the language. The service department is just as bad. I pre-purchased the maintenance, and when it came time to check out, the cashier got snippy with me for disturbing her face booking and gave me massive amounts of attitude for suggesting she do her job and call the company to verify my benefit and purchase. We also have had a major issue with the steering wheel peeling off. I brought this to the attention of the service staff and their manger told me to come back another day so he could take photos and submit a claim (any day but saturday or after 5pm). This is nearly impossible for me, which I explained, and once again received attitude. So, if you take away one piece of advice from me... STAY AWAY. More