Red McCombs Hyundai Northwest

Car is constantly breaking due to a terrible company (Hyundai). When things do break I take it into the dealer and they break it further. I have had my seat belt broken but warranty does not fix this no (Hyundai). When things do break I take it into the dealer and they break it further. I have had my seat belt broken but warranty does not fix this nor will they despite their own mistake. They over tightened my breaks to the point that the car could no longer roll down hill next to the highway. They left an oil rag in the engine that caught fire while my wife was driving. Had it towed in not realizing what the burning smell was and while a flaming something fell out of the car. (Car next to my wife pulled her over and told her). The employee said but the rags are flame retardant. What he does not seem to comprehend is the oil on the rag is not flame retardant. They put deep scratches in my dash when fixing the a/c. I have had problem after problem in faulty parts and the answer is always the same, "We could not duplicate the problem". Don't duplicate it just fix it. Please as a warning to your sanity never enter this wretched place or Superior (although they are slightly better). More

I had a problem that needed immediate attention. The dealer worked me in on short notice and finished the necessary work quickly. All of my dealings with the Service Department have been great. The serv dealer worked me in on short notice and finished the necessary work quickly. All of my dealings with the Service Department have been great. The service is excellent and the car is ready when they promised. More

Fast Friendly service for my 6k checkup! Was in at my appointment time and out in 45 min on a Saturday! Will continue to use this for my service! appointment time and out in 45 min on a Saturday! Will continue to use this for my service! More

I took my 2011 Hyundai Sonata that I bought at this dealership in for the 7,500 mile service. It was very easy to schedule and to reschedule the appointment online and I was pleasantly suprised at how dealership in for the 7,500 mile service. It was very easy to schedule and to reschedule the appointment online and I was pleasantly suprised at how easy it was to get an appointment when I wanted one. Gonzalo was very friendly and efficient. He showed me the cabin air filter which was extremely dirty so I asked him to replace it. While I waited for the service on my car to be completed, I bought a Heatshield from the Parts Department. The young man who helped me was quite pleasant. Overall, I had no complaints about my visit and I will be back. More

As always, your staff is very professional and courteous! Although your service department is always extremely busy, I am always able to get an appointment on the date and time convenient for me. I enjoy ge Although your service department is always extremely busy, I am always able to get an appointment on the date and time convenient for me. I enjoy getting my car serviced by you! More

Thank you customer service for all your hard and great work. Every experience with your department has been an extremely good one. All the employees in this department are superb. If every place I visi work. Every experience with your department has been an extremely good one. All the employees in this department are superb. If every place I visit had this kind of service, every experience would be great. I may live a long distance away with a Hyundai dealership closer to my home, but I prefer to travel the distance to visit this dealership. Awesome employees make all the difference and this department has the best group of employees. Keep up the great work. Looking forward to bringing my '07 Accent in for its next service needs. More

this dealership personal made the buying a car so comfortable expereiance. no pressure to make a fast decision. kevin made several contacts with us after the sales to answer any question we had; ve comfortable expereiance. no pressure to make a fast decision. kevin made several contacts with us after the sales to answer any question we had; very nice! More

Every time that I've had my car serviced here I am always greeted promptly and my car is always done way before the estimated time. greeted promptly and my car is always done way before the estimated time. More

this is the second vehicle that i have purchased from this dealership. if i had a problem with said dealership i would have gone somewhere else this dealership. if i had a problem with said dealership i would have gone somewhere else More

I bought a brand new Sonata from them last year. I went back exactly a year later to replace my other car. They had an ad for 2011s in the paper, but didn't find out til I went in that those were used. Am back exactly a year later to replace my other car. They had an ad for 2011s in the paper, but didn't find out til I went in that those were used. Amanda was willing to see if they had anything that was in the price range I wanted to stay in. She found a used Sonata I was interested in. Maybe it's because I was in a tshirt & jeans or because I was looking at used cars, but Amanda tried to get me to verbally agree to the sale before telling me my interest rate or payment, and then while we were waiting for the Finance mgr she came back in & tried to get me to sign paperwork that said I intended to purchase the car. I don't blame her though-I think the mgr was pulling her strings. This dealership wasn't even willing to negotiate; they just wanted to trick me into purchasing. I guess buying from them doesn't buy you any consideration. My friend & I walked right out the door, and as soon as we did, Amanda called & acted like they hadn't pulled anything, and she eventually put the Sales mgr, Nick on the phone. I don't know if he was the one that was originally causing her to jerk my chain, but he was pretty straight up on the phone. Unfortunately for them, there are many other options and dealers out there, and thanks to them leaving such a bad taste in my mouth, I went to Gunn and bought a new Altima for the same price as the used car they were trying to screw me on, and I had a great experience at Gunn. You blew it, Red McCombs Hyundai NW! More