Red McCombs Hyundai Northwest
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Good sales, bad finance, ugly management 50 years, 20+ car purchases or leases, and this is the worst dealership experience ever. Salesman himself was fine, no complaints with him - it's the 50 years, 20+ car purchases or leases, and this is the worst dealership experience ever. Salesman himself was fine, no complaints with him - it's the finance and management you should beware. Zero customer service, zero initiated communication unless they want something and even if they've said they'd call, and zero ownership of their internal issues. Apparently they are not interested in putting the customer first - if they were they'd own up to taking 40 days to payoff a trade-in and causing all sorts of additional financial stress and forcing us to cover their errors. I thought Red McCombs was above the infamous dealer failure to payoff a trade-in scam. More
Customer first The team we worked with meet our expectations all the way. The building was clean and the presentation of the vehicles was great. I definitely will ke The team we worked with meet our expectations all the way. The building was clean and the presentation of the vehicles was great. I definitely will keep coming back to shop. More
Repeat Azera buyer I am a repeat Azera customer, purchasing the 2017 Azera. I drove my 2008 Azera for nearly 10 years, and frankly, only traded it in because my wife was I am a repeat Azera customer, purchasing the 2017 Azera. I drove my 2008 Azera for nearly 10 years, and frankly, only traded it in because my wife was insistent that having 142,000 miles was tempting fate for a breakdown. That car ran smooth and quiet, and left to myself, I wouldn't have traded it. I sold two Azeras to friends who rode in mine and subsequently purchased one (one of whom was a BMW owner.) The new Azera seems to be an adequate replacement, and I hope that will hold true as time goes on. On a separate note, the service deprtment at Red Mccomb's Hyundai was a major factor in choosing to purchase there again. They proved excellent maintenance service, bar none. More
New Tucson Purchase Best experience I've had during the purchase of a new car. The sales staff were fast and met my expectations on my trade-in. Jose was a friendly and p Best experience I've had during the purchase of a new car. The sales staff were fast and met my expectations on my trade-in. Jose was a friendly and professional salesman who knows how to relax his customers while going over all the options to buying a new car. More
Awesome customer service I experienced awesome customer service wth the car salesman to the financial manager. I would gladly be referring friends, family, and coworkers to co I experienced awesome customer service wth the car salesman to the financial manager. I would gladly be referring friends, family, and coworkers to come and purchase their vehicle from here. More
Cargal Fantastic and informative people. Patient and friendly employees. The salesman Adam took me over to the service department and showed me around. I got Fantastic and informative people. Patient and friendly employees. The salesman Adam took me over to the service department and showed me around. I got to meet Gonzo my new service advisor. He was so nice too. I’ve bought here before and I will again More
Purchase Finance process took a long time to finalize with my bank. I recall being offered more on trade in when there was a pricier car on the table Finance process took a long time to finalize with my bank. I recall being offered more on trade in when there was a pricier car on the table More
Great experience One of the best purchases I’ve made. Very satisfied with my new vehicle thanks to a great team at Hyundai Northwest who did everything possible to get One of the best purchases I’ve made. Very satisfied with my new vehicle thanks to a great team at Hyundai Northwest who did everything possible to get me into a more efficient car. More
Car buying Great atmosphere and great people that work there (Paul, the young lady that greets customers and 'toast'). I will definitely continue to go there for Great atmosphere and great people that work there (Paul, the young lady that greets customers and 'toast'). I will definitely continue to go there for service and the friendly staff. More
A good experience with reserve Every thing about the buying experience was positive with regard to the salesman. The only negative was the meeting with the Credit Manager. He tried Every thing about the buying experience was positive with regard to the salesman. The only negative was the meeting with the Credit Manager. He tried repeatedly to sell me "GAP" insurance to the point I felt that he made a commission on it. I had to suggest I was going to walk before he backed off. More