Red McCombs Hyundai Northwest

Huge THANK YOU to salesman, Zach Torres and Finance Manager, Ken Flynn! They were both AMAZING and made this the best and easiest experience EVER! I would definitely recommend these two gentlemen to fr Manager, Ken Flynn! They were both AMAZING and made this the best and easiest experience EVER! I would definitely recommend these two gentlemen to friends and family! More

First Time Hyundai buyer and Red McCombs Sales Customer I just want to say thank you, Israel and Jason, for making my buying experience at Red McCombs' Hyundai Northwest a wonderful experience. Israel, you I just want to say thank you, Israel and Jason, for making my buying experience at Red McCombs' Hyundai Northwest a wonderful experience. Israel, you went above and beyond to find me a car that I could afford and still had lots of extras that make my Kona special. Thank you, Jason, for getting all my paperwork together quickly and explaining in detail how the warranties work. You guys were great. More

Found the vehicle we wanted online, all the staff was super helpful and efficient. We definitely will be buying from them again. Thank you Juan and Ken super helpful and efficient. We definitely will be buying from them again. Thank you Juan and Ken More

Found a vehicle online, purchased it, and they sold it Purchased a vehicle online, made an appt with the store, drove 100 miles to the dealer, and they sold it to a person that was there at the exact time Purchased a vehicle online, made an appt with the store, drove 100 miles to the dealer, and they sold it to a person that was there at the exact time I was. I will not go back here! More

Bought my wife her first Hyundai a Santa Fe Sport-Raymond Covington My experience with Paul Flores. Greeted me when I was parking my Car. Was a good salesman and explained the whole process . Covington My experience with Paul Flores. Greeted me when I was parking my Car. Was a good salesman and explained the whole process . More

Fantastic dealership and friendly staff.After a negative Fantastic dealership and friendly staff. After a negative experience with toyota of boerne (no honesty, manipulation, safety violations) I found my w Fantastic dealership and friendly staff. After a negative experience with toyota of boerne (no honesty, manipulation, safety violations) I found my way to red mccombs. My family was picked up by our professional and friendly salesman Ernesto just to make the purchase. It is clear this dealership has customer satisfaction in mind. I even got a courtesy call the very next day regarding any potential concerns of mine. Mad xxxxxxto Mr.Esteves and to Hyundai northwest as a whole!!!! More

No better service than this dealership and Paul Flores I've never experienced better care and service than what I received from Genesis of Northwest San Antonio. Starting from when I walked into the door I've never experienced better care and service than what I received from Genesis of Northwest San Antonio. Starting from when I walked into the door to a month later when I needed service, I've been treated like a king. This has all been made possible by Paul Flores. I usually don't write reviews but I've bothered this man at work and off work and his diligence has never failed. I will never go to another dealership in this city. I will never not recommend this particular dealership to anyone in need of a vehicle new or old. They have never not taken care of me and I couldn't possibly be more grateful of Paul Flores' hard work and the backing he has received from his leadership at Genesis of Northwest San Antonio. More

Horrible Service Experience Service ruined our custom wrapped calipers and scratched our custom painted rim in the process of servicing the car, which was in pristine condition w Service ruined our custom wrapped calipers and scratched our custom painted rim in the process of servicing the car, which was in pristine condition when brought in. Not bad enough, the Service rep and then service manager, Patrick argued non-stop with us speaking in a manner that was close to threatening tone. This was by far the worst experience I have ever had with a Ford dealership service. The service manager tried to bully us into believing the wrap had been ruined from the heat coming off of the car prior to bringing it in for service. He clearly knew nothing about custom wrap. We should have been notified that this work at this service location could ruin the wrap and scratch the rims, but no such information was provided. I have reported this to Ford Motor Company as a formal complaint against this dealership's customer service service department. We do have proof that this custom wrap can withstand a very high heat without damage. We have driven this beautifully custom designed car for over four years in Texas with NO damage to the wraps. Patrick talked over us, would not listen, talked down to us, argued with us, lied to us, and generally caused us to definitely loose trust in Ford Service. More

Honest, up front pricing, and the lowest around to beat! I spent over a week contacting Hyundai dealerships in the San Antonio, Austin, Dallas/Ft Worth, and Houston markets, asking for their best offer and a I spent over a week contacting Hyundai dealerships in the San Antonio, Austin, Dallas/Ft Worth, and Houston markets, asking for their best offer and a detailed pricing sheet explaining the costs. My experience with this dealership was stellar from the first email to the final walk out the door with the keys. The salesperson sent me what I asked for first, and the pricing was so reasonable that they ended up beating everyone else out in the end, I was almost astonished that there was no more haggling to work through once we sat down to discuss. Thank you for making my purchase an enjoyable experience, I will make sure to point people in your direction if they are in the same market. More

Small in size, large on service This is the second vehicle we have purchased from Red McComb's Northwest. We love our 2013 Sonata Ltd. It was our first dealing with the Hyundai brand This is the second vehicle we have purchased from Red McComb's Northwest. We love our 2013 Sonata Ltd. It was our first dealing with the Hyundai brand and we are hooked. Added bonus was the service from Eddie & Gonzo in the service dept over the 7 years we owned that vehicle. Let's face it, once you drive off the lot, service/maintenance becomes a large part of vehicle ownership. We decided to purchase a 2019 Tucson Sport. Little did we know when we inquired about the vehicle it was our sales rep Jordan's first day, He handled every question we had seemlessly and didn't play games when it came to pricing. We asked him for a final price and that is what he did. From start to finish he handled all our needs/questions like a pro. He demonstrated superb customer service skills. He even pumped gas in a severe thunderstorm so as not to make us wait to be on our way. This dealership is small in size compared to many in TX, but the service in sales & service depts is well above other experiences we have encountered. I can highly recommend the Hyundai brand and this dealership. More