Ray Catena Lexus of Freehold

Paul Vallejo - Excellent Sales Associate Paul is an excellent representative of Ray Catena Lexus. He is very thorough & a pleasure to work with. Very detail oriented, & makes sure that I am c Paul is an excellent representative of Ray Catena Lexus. He is very thorough & a pleasure to work with. Very detail oriented, & makes sure that I am constantly 100% satisfied. I would recommend anyone looking to buy a car to contact Paul to handle your vehicle needs. More

Bernard Tremblay I have been a customer of Ray Catina Lexus for 23 years and with Bernard for 22 of those years. He is the utmost professional and a great person. I ha I have been a customer of Ray Catina Lexus for 23 years and with Bernard for 22 of those years. He is the utmost professional and a great person. I have purchased around 18 cars from him and would recommend him to anyone. I will continue to work with him and am soon to purchase another car. More

Excelent Customer Service It is always a pleasure dealing with Lexus of Freehold. I will continue doing business here. My sales rep (Paul) went above and beyond to make sure I It is always a pleasure dealing with Lexus of Freehold. I will continue doing business here. My sales rep (Paul) went above and beyond to make sure I was totally satisfied with my LX570. I look forward to doing business there again in the future. More

patandbill4@verizon.net Paul was very helpful and informative when we recently purchased a Lexus hybrid. He made us fell confident in our decision but never pressured. Paul Paul was very helpful and informative when we recently purchased a Lexus hybrid. He made us fell confident in our decision but never pressured. Paul was very professional and knowledgeable for a young man. I would definitely recommend him and this dealership to my friends and family. More

Purchase experience Consumate professionalism. Bernard is knowledgeable about the entire product line, and if he can't answer a particular question, he will seek out the Consumate professionalism. Bernard is knowledgeable about the entire product line, and if he can't answer a particular question, he will seek out the information. Negotiating a price is stress free with no hard sell. Everything possible is done to see to it the customer has a pleasant experience and is happy. At the end of the process Joel will check to see if everything is satisfactory. On the service side, Steve Yanik is a pleasure to deal with. Incredibly knowledgeable. Very helpful and very friendly. Will find a solution for any problem. The writers are friendly, knowledgeable, and helpful. You never feel like your trying to be sold work you don't need. Ray Catena has created the total experience. A boiler plate other dealers would be wise to copy. More

Outstanding Customer Service! I have been a customer of this dealership since it opened. My Salesman, Bernard Tremblay, takes the time to explain all aspects of the vehicle, and gi I have been a customer of this dealership since it opened. My Salesman, Bernard Tremblay, takes the time to explain all aspects of the vehicle, and gives me the pros and cons of all of the Lexus vehicles and their options. I never feel any "sales pressure". When it comes time to work out the financial details, Bernard is very open, and looks to find the best financing option for me. When it comes to servicing my Lexus, the service department is very easy to deal with, has a beautiful customer lounge with food, drinks, and computers available. Loaner cars are also available at no charge. I highly recommend Bernard, and the entire Ray Catena Lexus of Freehold staff. More

Perfect My wife and I have been purchasing (and servicing) Lexus automobiles from Ray Catena Lexus for 15 years. I have not had a single issue with the cars My wife and I have been purchasing (and servicing) Lexus automobiles from Ray Catena Lexus for 15 years. I have not had a single issue with the cars that wasn't resolved to my complete satisfaction; I can't recall ever getting no for an answer. Mr. Tremblay has always been very professional in my many purchases over the years, and what I like specifically about the culture at this dealership, exemplified by Bernard, is the "no pressure" policy they apparently live by. You ask your questions, you get your answers and only when you're ready does the paperwork come out and the purchase process begins. I can't recall ever being asked "what's it going to take for you to buy this car?", something all other dealers are apt to ask from time to time. You expect a lot from a luxury car dealer, but in my experience nobody does it better than Ray Catena Lexus and Bernard Tremblay. As for servicing my Lexus vehicles, I actually look forward to my scheduled service appointments (I use Ray Catena Lexus in Oakhurst for service as it's closer to where I live). They treat you quite well there and I would recommend them unhesitatingly. More

Mr. Tremblay a wonderful sales representative Mr. Tremblay was very pleasant and very knowledgeable sale representative to buy a vehicle from and he gave us a great deal! Usually, buying a car i Mr. Tremblay was very pleasant and very knowledgeable sale representative to buy a vehicle from and he gave us a great deal! Usually, buying a car is a painful experience, but he made it very pleasant. More

My experience I have been working with Bernard since 1991. We will never consider going to another dealership, as Bernard has always taken the utmost care of us, an I have been working with Bernard since 1991. We will never consider going to another dealership, as Bernard has always taken the utmost care of us, and has always given us a very fair deal, and been very professional. Chris my service manager has also given us never less than 110%. More

Great relationship This Lexus was the 4th one we have gotten from Bernard. Our first one was at Ray Catena in Ocean Township. When Bernard moved to Freehold, we follo This Lexus was the 4th one we have gotten from Bernard. Our first one was at Ray Catena in Ocean Township. When Bernard moved to Freehold, we followed him there. He is very obliging, personable and very knowledgeable. I would definitely recommend this dealership to friends. More