Ray Catena Lexus of Freehold
Freehold, NJ
Filter Reviews by Keyword
By Type
1,125 Reviews of Ray Catena Lexus of Freehold
I have been leasing cars from Ray Catena for almost 10 years. Our salesperson, Bernard Tremblay, has always been most knowledgeable, helpful, patient and fair. We would recommend this dealership and Berna years. Our salesperson, Bernard Tremblay, has always been most knowledgeable, helpful, patient and fair. We would recommend this dealership and Bernard to anyone thinking of leasing or buying a Lexus. We have always been treated with respect by him and the service personnel with whom we have come in contact. More
I’ve had a great experience with Ray Catena Lexus of Freehold! My dealer was John Agnesi and he handled my purchase very professionally from the first phone call. He made sure all of my questions were a Freehold! My dealer was John Agnesi and he handled my purchase very professionally from the first phone call. He made sure all of my questions were answered and all of my concerns were addressed. The whole process was very smooth and I have nothing but positive feedback for everyone at the dealership! Definitely would recommend this place! More
Professionalism, integrity, coupled with respect. Bernard and the dealership management personified the meaning of trust coupled with respect to insure we felt secure knowing our best interests were b Bernard and the dealership management personified the meaning of trust coupled with respect to insure we felt secure knowing our best interests were being professionally handled. This was our second lease program with Bernard and we look forward to many more. More
Best car buying experience ever. I know I probably spent $1500 more than I would have in many other places. However, the customer service and their process is unmatched. Worked the d I know I probably spent $1500 more than I would have in many other places. However, the customer service and their process is unmatched. Worked the deal over the phone. Came in to look at the car. Next day I came to pick it up. This is a 2010 Lexus RX 350 which is rare for this dealer to sell as they mainly stick to new cars. They treated me like I was buying a brand new $60,000 vehicle. I show up to pick up my vehicle. It is parked, fueled up, temp plate is on. I sit down, sign up paperwork and I am done within an hour. A technology specialist helped me with learning about the vehicle. I purchased a 6 year unlimited miles tire and wheel insurance policy. I would never buy a car without one. Go see Ed and tell him that Stan sent you. More
I took my car in for regular service and was told a rodent got in my engine and did $3,700 in damage. I called my insurance company who sent an adjuster and the number changed to less than $600. Now rodent got in my engine and did $3,700 in damage. I called my insurance company who sent an adjuster and the number changed to less than $600. Now I can’t trust going back to them again. More
Adam is excellent! He was so helpful and patient with me. He’s extremely knowledgeable and he is willing to do anything to help his customers. Adam really went above and beyond. He even made sure I was comfo He’s extremely knowledgeable and he is willing to do anything to help his customers. Adam really went above and beyond. He even made sure I was comfortable with the price. He also did not pressure me at all and I appreciated this so much. Adam is the best and I would recommend him to anyone! More
Everyone at Ray Catena of Freehold makes you feel good my sales person John Mezzino was one of the nicest persons to deal with and I would recommend him to anyone. Keep up the good work. Thank you all. sales person John Mezzino was one of the nicest persons to deal with and I would recommend him to anyone. Keep up the good work. Thank you all. More
Appreciation for outstanding service. A special thank you to Daniel Strasser and the reps who serviced my Lexis 300 recently. The detailing of my vehicle was the best I ever received. My c A special thank you to Daniel Strasser and the reps who serviced my Lexis 300 recently. The detailing of my vehicle was the best I ever received. My car looks showroom new. NO other dealership compares to yours. Ed Pistola always takes the time to ask how my vehicle is performing. The service I receive at Lexus of Freehold is exceptional. Maureen Jacobsen More
just bought a new RX350 I just bought a new RX 350 in the middle of a pandemic. The dealership practice social distancing and wiped down disinfected all surfaces. Felt safe I just bought a new RX 350 in the middle of a pandemic. The dealership practice social distancing and wiped down disinfected all surfaces. Felt safe in doing business with Ray Catena especially Bernard Tremblay. I have known him for over 25 years and he is the ONLY reason why I am a repeat customer! I would recommend that anyone whose looking to buy a new Lexus to look him up. More
Wonderful experience at Ray Catena Lexus Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented inf Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented information over the phone in answering our questions on availability of the car we wanted. The one hour drive was well worth it, as the car was right there waiting for us. Mr. Tremblay is the nicest person you would ever get to know, and he is a pleasure to do business with. He is so,prepared and well versed on the product we were interested in. The numbers on our trade and new vehicle were more than fair. The transaction was efficient and seamless, Bernard also arranged for the car to be delivered to us the next day. His assistant Kyle delivered the vehicle in meticulous condition, and explained the intricacies of the GX460 to my wife, including pairing her phone to the car. Of course, Bernard called us several times to make sure everything was ok, and it certainly was. Quite frankly, I do not know how anyone could improve on the sales experience that Mr. Tremblay delivers. I highly recommend Mr. Bernard Tremblay at Ray Catena Lexus of Freehold to anyone interested in purchasing or leasing a Lexus vehicle. More