Ray Catena Lexus of Freehold

Wonderful experience at Ray Catena Lexus Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented inf Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented information over the phone in answering our questions on availability of the car we wanted. The one hour drive was well worth it, as the car was right there waiting for us. Mr. Tremblay is the nicest person you would ever get to know, and he is a pleasure to do business with. He is so,prepared and well versed on the product we were interested in. The numbers on our trade and new vehicle were more than fair. The transaction was efficient and seamless, Bernard also arranged for the car to be delivered to us the next day. His assistant Kyle delivered the vehicle in meticulous condition, and explained the intricacies of the GX460 to my wife, including pairing her phone to the car. Of course, Bernard called us several times to make sure everything was ok, and it certainly was. Quite frankly, I do not know how anyone could improve on the sales experience that Mr. Tremblay delivers. I highly recommend Mr. Bernard Tremblay at Ray Catena Lexus of Freehold to anyone interested in purchasing or leasing a Lexus vehicle. More

Bernard is truely the consummate professional salesmen,Bernard took the time to answer all of our questions and address all of our concerns,we would definitely be back to see Bernard in the futur salesmen,Bernard took the time to answer all of our questions and address all of our concerns,we would definitely be back to see Bernard in the future for any of our automobile needs,keep up the great work Bernard!! Guy and Nancy Monaco,cpo,2017 Lexus ES 350,Atomic Silver More

We had a fantastic experience with Bernard. He was professional, knoweldgeable, and patient with our questions. We really appreciated how open and accomodating he was throughout the entire process. professional, knoweldgeable, and patient with our questions. We really appreciated how open and accomodating he was throughout the entire process. He was incredibly responsive and went above and beyond to ensure we were comfortable with all aspects of the purchase. Bernard helped to make this a great experience from beginning to end and we will definitely be back. More

Bernard Tremblay continues to be an excellent sales person. I have bought all of my Lexus automobiles since 1996, over 20 vehicles from Bernard. The dealership treats me very well and appreciates my bu person. I have bought all of my Lexus automobiles since 1996, over 20 vehicles from Bernard. The dealership treats me very well and appreciates my business. They go out of their way to make sure I am a satisfied customer. This includes the service department as well as the sales management team headed up by Joel. More

Fair priced with world class service Bernard was professional, knowlegedable and fair through the entire process. Thanks for a great experience. Looking forward to coming back for the fr Bernard was professional, knowlegedable and fair through the entire process. Thanks for a great experience. Looking forward to coming back for the free service visits. More

The staff are very polite and accommodating, always provide excellent service despite of covid-19. The place is clean and very organize. Thanks so much for the wonderful service. provide excellent service despite of covid-19. The place is clean and very organize. Thanks so much for the wonderful service. More

LAST MINUTE I had made a deal with Lexus of Freehold for a 2020 RX350, agreed to the price gave a down payment then was called the following day with and an attem I had made a deal with Lexus of Freehold for a 2020 RX350, agreed to the price gave a down payment then was called the following day with and an attempt to switch. I wouldn't agree to the change so I basically was told there was nothing more that could be done. I really felt betrayed and especially during these times a potential customer should have been treated a bit more fair and with respect, I always thought a deal once a deposit was given was at the very least honored. Very poor taste in my mouth for this deal to go so wrong. Please shop around. I am disabled due to 911 and not in the greatest health and I can't believe the stress this has had on me, I mean we had a deal, it's not like we were still in discussing the details. I have faith and i know that there are still honorable dealerships out there, hopefully I will find one. More

Danny was great! I spoke to him on the phone, it was a painless process. He gave me a great deal on a RX350 FSport. I was very pleased with the numbers. I was concerned about buying a new car during these painless process. He gave me a great deal on a RX350 FSport. I was very pleased with the numbers. I was concerned about buying a new car during these times, considering a pandemic is going on. He reassured me that they are practicIng social distancing and to not worry. Before arriving at the dealer Danny let me know Id be picking up my new RX in the service department . I pulled into the service department, as soon as the garage doors opened, I saw my new truck with a big red bow on it. I was so impressed they put some much thought into it, even with everything going on. Danny greeted me, of course 6 feet away, and showed me to my new RX. Danny handed me all the paper work to sign from inside my new truck. It was painless and easy. The car was sanitized and detailed beautifully. I was in and out of the dealer within 45 minutes. If you’re looking to buy a car but having second thoughts because of the pandemic, don’t! Danny and Ray Catena Lexus Freehold will roll out the red carpet while practicing social distancing. I wouldn’t hesitate at all. Thank you Danny! I love my new truck! I’ll be back for sure! More

Just leased a 2020 Lexus NX 300 I now have 5 different Lexus vehicles driven by my immediate family. All of these vehicles have either been purchased or leased through Ray Catena Le I now have 5 different Lexus vehicles driven by my immediate family. All of these vehicles have either been purchased or leased through Ray Catena Lexus of Freehold. The service when purchasing or leasing a vehicle is always excellent. Sales representatives are highly trained on each model and how they differ from one another. They are both informative and friendly, Better yet when vehicles later require maintenance and are brought in for servicing the process is fast and efficient. I strongly recommend Lexus as a car manufacturer. Their models are beautifully and comfortably designed, perform extremely well and last long.. I also very much recommend this dealership as I have utilized their services for many years and have never been disappointing! More

Wonderful, friendly dealership I have been dealing with Bernard Tremblay for over 9 years. He is just wonderful. He makes me feel comfortable and confident that I have made the co I have been dealing with Bernard Tremblay for over 9 years. He is just wonderful. He makes me feel comfortable and confident that I have made the correct choices. He is warm and takes care of all my questions. Ray Catenary has been a great dealership. More