Ray Catena Lexus of Freehold

BEST CAR EXPERIENCE Bernard WAS OUR SALES MEN AND HE WAS SO FRIENDLY. HE TOOK TIME OUT TO ANSER ALL OF OUR QUESTIONS AND CONCERS. THEY WE ALL VERY FRIENDLY AND AS FAR AS Bernard WAS OUR SALES MEN AND HE WAS SO FRIENDLY. HE TOOK TIME OUT TO ANSER ALL OF OUR QUESTIONS AND CONCERS. THEY WE ALL VERY FRIENDLY AND AS FAR AS I AM CONCERENED IT WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. I LOVE MY NEW LEXUS THANK YOU RAY CANTENA OF FREEHOLD 7 THANK YOU BERNARD More

Dont pric up new car on friday the 13th Fair price, excellent salesman, great support staff. Have no complaints only exceptional praise for the whole experience. Picked up new car and after Fair price, excellent salesman, great support staff. Have no complaints only exceptional praise for the whole experience. Picked up new car and after driving out of the show room stone thrown up by truck which cracked windshield. Just a freak accident yet dealer took responsibility to assist with repair and gave loner car while it was being fixed. I could not ask for better understanding and help given the circumstances. Ray Catena says in his ads let him worry about your car and I can say he and his staff did. More

Exceptional Dealer with Exceptional Sales and Service Depart WHAT A GREAT PLACE TO PURCHASE AND SERVICE A CAR. I recently purchased the Lexus Rx 360 from Ray Catena of Freehold. The sales specialist (Dave Farber WHAT A GREAT PLACE TO PURCHASE AND SERVICE A CAR. I recently purchased the Lexus Rx 360 from Ray Catena of Freehold. The sales specialist (Dave Farber) was absolutely amazing throughout the entire process. The decision to purchase a car can be extremely overwhelming and the process of selecting the right car is equally overwhelming. Not in this case! Dave Farber went above & beyond and made the experience of selecting the right car easy and fun. He took the time to cover all of the cool features of the Rx and I am really happy with my purchase. I took my car in for a routine oil service and everyone in the service department was tremendously pleasant (especially Joe Insinga). I would recommend this dealer to anyone looking to purchase or service an automobile. If you are in the area and looking to make a purchase, I encourage you to visit Ray Catena of Freehold (and please be sure to ask for Dave Farber). More

Lexus 350ES It was my first experience to lease a car. My situation when I come to dealership wasn't easy. And I'm so happy to find Mick. He made it easy and less It was my first experience to lease a car. My situation when I come to dealership wasn't easy. And I'm so happy to find Mick. He made it easy and less stressful and I appreciate that. Hi help me to find right my car Lexus ES350. Mick was very friendly, courteous, well mannered, knowledgable about the products, very easy to work with, really good follow up. He took time to explain things and how they work. He made me feel very comfortable working at the dealership. I would recommend him highly to everyone. Overall experience was very good. I have new friend.Thanks Mick. Best regards, Kateryna More

Outstanding Car Repair Service by Joseph Insinga I am grateful I found Ray Catena Lexus of Freehold, after my car is in need of repairs My repairs this time including: change timing belt and rep I am grateful I found Ray Catena Lexus of Freehold, after my car is in need of repairs My repairs this time including: change timing belt and replace water pump, flush coolant , and replace passenger side view mirror. Plus fixing a few other minor leaks. My service consultant's name is Joseph Insinga. I found him to be a very effective, responsible, and decent professional. He gives you the repair price in advance and asked for your permission before performing the repair. The repair bill is meticulously itemized. He personally explains each itemized charge. I think the price is very fair and they do an excellent job. After my experiences with Ray Catena Lexus of Freehold, I intend to have Joseph continue taking care of my Lexus from now on. My Experience with Lexus Freehold as follow: 1. Service: Knowledgeable, efficient, and fast. 2. Price: Reasonable, in fact their cost is lower than a local repair shop in NJ that I visited. For example: for a transmission flush, Ray Catena Lexus of Freehold is asking $271 plus tax where Platt's Performance plus, New Jersey (the owner ED) has charged me for $399.99 plus tax. Plus the same shop charged $244.09 plus tax to check on my car's odometer. The cost is just for looking at the odometer, not repair. Ray Catena Lexus of Freehold perform the same estimation is free of charge. 3. Feeling: I am completely at ease, feeling comfortable and worry free when I deal with the skillful and honest people at Ray Catena Lexus of Freehold. Ray Catena Lexus of Freehold is the one place we should go, and Joseph Insinga is someone I absolutely can depend on. I hope my experience will help other car owners. Have a happy summer & happy driving. More

Jeff Ferdinand is a true professional and gentleman to deal It was a pleasure dealing with Jeff Ferdinand and Lexus of Freehold. He demonstrates what customer service should be. Ray Catena and Lexus should be It was a pleasure dealing with Jeff Ferdinand and Lexus of Freehold. He demonstrates what customer service should be. Ray Catena and Lexus should be proud to have an employee like this More

Gerald Salley's experience at Ray Catena Lexus of Freehold My review of the dealership is "Excellent" as stated above, but I would like to comment on the outstanding customer service provided from the Service My review of the dealership is "Excellent" as stated above, but I would like to comment on the outstanding customer service provided from the Service area by Chris Gioffre. From year to year the service and professionalism remains at a high standard and Chris makes sure the entire Lexus team greets and treats the customers with the standards that represents Lexus. Chris is a true Leader and his team follows his example. Bernard Tremblay has always been a great salesman and has provided the knowledge of the Lexus product to make a logical purchasing decision when buying a car. You can depend on him to continually follow up with the customer about the car and the person driving it. I have bought at least 3 cars from Bernard and looking to buy another soon. I consider both Chris and Bernard friends because that's they way I am treated when entering Ray Catena Lexus at Freehold......... More

The Service Deapartment at Ray Catena Lexus of Freehold My review of the service area is outstanding. With the outstanding leadership of Chris Gioffre, the Service manager, you are assured to get the best My review of the service area is outstanding. With the outstanding leadership of Chris Gioffre, the Service manager, you are assured to get the best the service team can provide at Ray Catena Lexus at freehold. The team is professional and will always take the time to explain your service needs. Under the leadership of Chris you can't go wrong with the handling of your car at the service department. More

Excellance This is my 4th purchase/lease with Bernard. From trying the vehicles through purchase and delivery I have found Bernard to be attentive, responsive an This is my 4th purchase/lease with Bernard. From trying the vehicles through purchase and delivery I have found Bernard to be attentive, responsive and great on follow-up More

Back again for another Lexus at Ray Catena of Freehold One year ago in 2013 was the first time we leased any car. We visited Ray Catena of Freehold and were instantly greeted and directed to John Agnese J One year ago in 2013 was the first time we leased any car. We visited Ray Catena of Freehold and were instantly greeted and directed to John Agnese Jr. I am a retired teacher and I immediately knew that John had the heart of a teacher and not a salesman when he explained in detail how a lease worked. We fell in love with the Lexus RX 350 and leased it from John. During the year, we received detailed orientation on the mechanics of the car, and A1+ service. The showroom is pristine the staff is beyond friendly and knowledgeable One year later we have now leased a sedan ES 350 from John who is extremely knowledgeable and want to also give kudos to Dean on his tutorial that day when we picked up the car. I have told my family and friends about this wonderful experience and would now like to share this online. More