Ray Catena Lexus of Freehold
Freehold, NJ
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1,125 Reviews of Ray Catena Lexus of Freehold
Excellent service. Our Sales rep was Eddie Adjmi and he was very knowledgeable and helpful. I purchased a new RX350 and love it! I would highly recommend Ray Catena of Our Sales rep was Eddie Adjmi and he was very knowledgeable and helpful. I purchased a new RX350 and love it! I would highly recommend Ray Catena of Freehold. More
Excellent Service Had a recall to replace airbag and discovered my satellite radio was no longer working. Screen continuously flashed “antenna” and called dealership. A Had a recall to replace airbag and discovered my satellite radio was no longer working. Screen continuously flashed “antenna” and called dealership. An appointment was made, at my convenience, to bring the car back. Within an hour, which was spent very comfortably in the customer lounge, the radio was fixed. No hassle, no problem. More
Very good and efficient experience Sales rep (Bernard) was very knowledgeable, accommodating and efficient. I was able to arrive at the dealer at 9am, test drive, negotiate including t Sales rep (Bernard) was very knowledgeable, accommodating and efficient. I was able to arrive at the dealer at 9am, test drive, negotiate including trade-in and take possession of car within hours. Definitely one of the best car dealers I have had. More
Great service! I just purchased a new RX450. My sales associates was extremely knowledgeable and personable. He walked me through every step of the procedure. The p I just purchased a new RX450. My sales associates was extremely knowledgeable and personable. He walked me through every step of the procedure. The process only took about 2 hours. Thank you to all the associates and especially Bernard. It was a very pleasant experience. Bernard sold me my last Lexus in 2015 and I came back to Lexus again, because of Bernard. Thanks again! More
our experience was courteous, friendly, and informative. our salesperson, bernard, was extremely knowledge about the lexus models. there was no pressure, no time limit. all our questions were answered in our salesperson, bernard, was extremely knowledge about the lexus models. there was no pressure, no time limit. all our questions were answered in a very comfortable atmosphere. More
Very personable awesome service I usually dread car shopping, but Sherry changed that perception. He was very warm, approachable, patient and upfront. He wasn't pushy. Instead, he w I usually dread car shopping, but Sherry changed that perception. He was very warm, approachable, patient and upfront. He wasn't pushy. Instead, he was knowledgeable and understanding. The location of this dealership is very convenient. They had a lot of cars in stock. More
Superb customer service. This is my third purchase from Ray Catena Lexus of Freehold, NJ. It’s a distance from where I live but my sales person Neil Platt always makes my pur This is my third purchase from Ray Catena Lexus of Freehold, NJ. It’s a distance from where I live but my sales person Neil Platt always makes my purchase very comfortable. Everything is explained with perfect detail. I feel Neil knows what I’m looking for which makes me always a very satisfied and happy customer. I never feel pressured by Neil or anyone else at Ray Catena. I’m never abandoned after the purchased because My sales person alway gives follow up calls to make sure everything is alright. The dealership is always clean, service is always completed in a timely manner. Waiting area is very comfortable and clean with lots of drinks snacks.My Lexus gives me the most for my money and My salesman (Neil Platt) keeps me coming back. More
Great, professional experience with Joel / Jonathan We leased an ES350 vehicle through Lexus of Freehold - this is our 2nd experience with this dealership and I would highly recommend them. Joel Cohen We leased an ES350 vehicle through Lexus of Freehold - this is our 2nd experience with this dealership and I would highly recommend them. Joel Cohen (general manager) and Jonathan Bivens are terrific and very customer oriented. Joel has been with the dealership for years and truly cares about his clients. He was able to locate the exact color and options we wanted and brought the car into his dealership from another location. All the negotiations and emails were professional and he is very upfront on all the numbers, etc. It is rare to find this in a dealership and I would highly recommend using Lexus of Freehold. Jonathan is very professional as well and took great care of us, without any sales pressure. Thanks. More
World Class Customer Service! Simply the Best Dealership! Ray Catena Lexus of Freehold continues to "exceed our expectations" every time we purchase a vehicle. World Class operation! There is none better tha Ray Catena Lexus of Freehold continues to "exceed our expectations" every time we purchase a vehicle. World Class operation! There is none better than Bernard Tremblay. He's experienced, knowledgeable and one of the most courteous salesman we have ever dealt with. More importantly the vehicle price point could not be matched by anyone in the area. Made us feel like we were part of his family - he continues to raise the customer satisfaction bar to another level. Next time you are looking for a great deal - look no further. Bernard Tremblay and Ray Catena Lexus of Freehold have earned our loyalty for many more years to come. More
excellent and would go back and also refer others! My wife bought a used es 350 and BOBBY CARTAS was exceptional in catering to our needs without any pressure to purchase.He was patient and showed us w My wife bought a used es 350 and BOBBY CARTAS was exceptional in catering to our needs without any pressure to purchase.He was patient and showed us whatever we wanted to see and actually made it a pleasure to shop for a car which,to me,never happens in this awful industry of car buying.Thanks Bobby Cartas and GENE and Ray Catena's entire staff for your excellent treatment.We will be back. More