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Ray Catena Lexus of Freehold

Freehold, NJ

5.0
1,125 Reviews

4264 U.S. 9

Freehold, NJ

07728

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1,125 Reviews of Ray Catena Lexus of Freehold

August 03, 2019

Excellent Buying Experience Had a short phone conversation on price and features, negotiated price well below "True Car" price, schedule an appointment to drive, bought 2019 Lexu More

by UR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Marinkovic
Aug 04, 2019 -

Ray Catena Lexus of Freehold responded

Thank you for taking the time to share this thoughtful review. It is a pleasure to hear that Dan was able to help you on the phone with price negotiations and a "True Car" price. It's also nice to know that you were able to buy your 2019 Lexus RX 350 will no hassles!

August 01, 2019

Bernard T. & John M. Everything and everyone at this dealership are fantastic! They are quite helpful in all aspects of choosing a car as well as maintenance with my car. More

by Robinsacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Illyass Benohod, Bernard Tremblay, John Mezzino, Eric Cohen
Aug 01, 2019 -

Ray Catena Lexus of Freehold responded

Thanks for the great review! We're so happy to hear that everything has been fantastic, and our team is very helpful. It's also wonderful to know that we've provided you with great maintenance over the years!

July 31, 2019

Service on my Lexus /RX 350 2015 Freehold Lexus dealer is excellent. Best customer service and Always ! Thanks to Eric Wysokowski and his crew for taking care of my car and explaining More

by Lid123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wysokowski
Jul 31, 2019 -

Ray Catena Lexus of Freehold responded

Thank you for sharing your positive feedback! We're so happy to hear that Eric Wysokowski and our team provided you with the best customer service. It's also great to know that our service team was really there for you! Thanks again.

July 19, 2019

Satisfied Customer Bernard Tremblay was recommended to me by a friend who had purchased several Lexus’ from Bernard in the past. Bernard was a pleasure to work with, More

by Ed Doherty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Cohen, Bernard Tremblay
Jul 20, 2019 -

Ray Catena Lexus of Freehold responded

Hello Ed, thank you for taking the time to share this thoughtful review. We're so happy to hear that Bernard Tremblay was recommended to you by a friend and you found him to be a pleasure to work with. We enjoy hearing that he was very professional and we'll look forward to seeing you again in the future!

July 08, 2019

Customer Service & Professionalism We went in to service our existing Lexus and ended up coming home with a new one ! Customer service at this dealership has been Outstanding. Bernard T More

by Crown-Freehold #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Tremblay, Adam Brenner
Jul 08, 2019 -

Ray Catena Lexus of Freehold responded

Thank you for taking the time to share your experience with us. We're so happy to hear that Bernard was so helpful and made it a stress-free process. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

June 20, 2019

Beyond helpful! Alex went above and beyond to assist me in purchasing a vehicle, he did everything in his power to get me to walk out satisfied with a beautiful car. More

by Meral S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dragos
Jun 21, 2019 -

Ray Catena Lexus of Freehold responded

Hi Meral, thank you for sharing your feedback. We are happy to hear that Alex went above and beyond to help. Please let us know if there is anything else we can do to you assist you and your family.

June 14, 2019

Service Department Giuseppe Insinga in the service department is always a pleasure to deal with. Friendly, accommodating and always helpful. He is also very thorough and More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giuseppe Insinga
Jun 15, 2019 -

Ray Catena Lexus of Freehold responded

Hello Paul, thank you for taking the time to share this thoughtful review. We're so happy to know that Giuseppe Insinga was so helpful during your visit and made your service visit easy. Thanks and we'll look forward to seeing you in the future!

June 10, 2019

SUPERB SERVICE Based on a recommendation I visited the Ray Catena of Freehold to buy a Lexus. I was warmly welcomed and directed to John Mezzino. He is a superb sal More

by Nosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guerron, John Mezzino
Jun 10, 2019 -

Ray Catena Lexus of Freehold responded

Thank you for taking the time to share this thoughtful review. It is a pleasure to hear that our team was so helpful during your visit. We appreciate your recommendation! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!

June 05, 2019

First service Service completed in less than an hour and a half . Car was cleaned in and out- great service!! Personnel, especially Paul my writer, not only friendl More

by Jeferd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Agrait
Jun 06, 2019 -

Ray Catena Lexus of Freehold responded

Thank you for sharing your positive feedback! We're so happy to hear that your service visit was done in a quick and efficient matter of time! If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

June 04, 2019

Mr. Tremblay, Sales Assocciate Dealing with Mr. Tremblay for the 3rd time, was truly a pleasure! Besides his knowledge& truthfulness he truly cares about his customers. Once deali More

by amf144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Tremblay, Adam Brenner
Jun 04, 2019 -

Ray Catena Lexus of Freehold responded

Thank you for taking the time to share this thoughtful review. We're so happy to hear that Mr. Tremblay has always provided you, and now your son, with such great experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

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