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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

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December 02, 2024

The service department always takes very good care of me. If I were to purchase a new car today it would be at Marion Subaru just because of the outstanding service I always receive from the service dept. A More

by kaffyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Aaron
December 01, 2024

Everything went well as expected. I was impressed with the mechanic's visual report. Thanks for prompt service More

by LVARLJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
December 01, 2024

All expectations exceeded! Friendly, professional, honest, and quick. I just moved to the area and was hesitant to bring my car to dealership but I was pleasantly surprised an More

by stevenskl.axia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Took my 2017 Subaru outback in for 90,000 mile Service. Jessica was able to take care of getting me in and out in a timely manner service tech. Fred did an excellent job and I was also provided a 2025 Suba More

by MIKE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
December 01, 2024

Service was professional and provided accurate diagnosis and repair. Complimentary vehicle during repair was much appreciated More

by bzb42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
December 01, 2024

Ten year old car. Good service. Small problems repaired. Loaner car because they had to order a part. Appreciate what they did. More

by dougalmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob. Service department
November 29, 2024

Wonderful service center. I do believe the shop rates are too high. The only reason I continue to use this center is because of my service advisor. More

by mdcrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Been using this Dealership for Years. I don't believe I could be more impressed. At this point I trust Mark in Service and consider him as a good friend. You guys have really got it going More

by DAVIDKILGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

See prior review. See prior review. See prior review. See prior review. See prior review. More

by lmmitchell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Had a badly damaged tire. .......Mark found a good fix.....had to have them all replaced as they were OEM and worn. He took care of me and was able to get it done in one day. More

by SNAPKPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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