Randy Marion Subaru

I did not have an appointment. I had a mechanical issue, they helped me right away— polite— did a thorough check and found the problem. I am grateful to the team for fixing the is I had a mechanical issue, they helped me right away— polite— did a thorough check and found the problem. I am grateful to the team for fixing the issue so I could get back to the classroom - I’m an itinerant teacher — I definitely need my car in working order to get from school to school. Thank you! More

Everyone was very helpful and kind and did their best to get me the perfect car. get me the perfect car. More

Friendly and great service very attentive to my concerns and budget. He made me feel a part of the Subaru family! and budget. He made me feel a part of the Subaru family! More

Mark Wilburn always does right by us. We went over all that the car needed maintenance and Mark and crew did the work. Thanks. And Kathryn helped check us out. We went over all that the car needed maintenance and Mark and crew did the work. Thanks. And Kathryn helped check us out. More

Outstanding! I was soooo impressed with this service department. They really helped me out of a tough situation. Additionally, the staff were very thoughtful! Th I was soooo impressed with this service department. They really helped me out of a tough situation. Additionally, the staff were very thoughtful! The mechanic came to find me to check if I needed anything from my car because it would be on the lift for most of the day. Even more impressive was my service manager Mark! He was awesome the whole day, but at the end of a LONG day (he still had to catch up with paperwork to get home) he stopped what he was doing and came out to my car to help me figure out why my phone would not connect to my car (it ended up being my phone). I was super impressed from the first phone call in the morning to driving out of dealership that night. I would highly recommend this service department! More

I love my Subaru Forester. The service department always keep her in top condition. The workers are highly professional, and does amazing job. Love you guys!! The service department always keep her in top condition. The workers are highly professional, and does amazing job. Love you guys!! More

Since the total loss of my original vehicle due to accident, purchasing and transferring to an identical replacement vehicle went smoother and better than i could have ever imagined. After all settlem accident, purchasing and transferring to an identical replacement vehicle went smoother and better than i could have ever imagined. After all settlements were paid out the staff made the process absolutely painless and felt that I came out way ahead of where I thought I would be. Thank you Very Much. More

Adriel made things super simple, and I had texted him in advance to getting there (word of mouth), he had the car ready for me first thing, we immediately dove into the features, and test drove. From there, advance to getting there (word of mouth), he had the car ready for me first thing, we immediately dove into the features, and test drove. From there, simple explanation, had the pricing ready to go, and I was pleased with that. After that was on-to the F&I guys, who worked their magic to get me the best possible price. Ron was excellent to work with, and the delivery of their packages makes things super simple. One way that may help speedy the process along is having a tablet with the videos that F&I plays while you wait on them to do all of the paperwork, so you can get the most out of your time. Loving my Crosstrek already and looking forward to the service experience when the time comes! More

I always come back to the dealership because they treat me like a family member rather than a number. They are efficient and do a great job and prep me for future needs for my geriatric vehicle. me like a family member rather than a number. They are efficient and do a great job and prep me for future needs for my geriatric vehicle. More

Frank Tilghman did a great job with us getting the car we really wanted. Very open and transparent all the way through! really wanted. Very open and transparent all the way through! More