Randy Marion Subaru

Service was great, Mark Wilburn took excellent care of me and my car. Kept me updated on the progress and I couldn’t be happier. and my car. Kept me updated on the progress and I couldn’t be happier. More

Excellent experience. Clear, concise and a win-win. Aaron understood what we wanted and clearly communicated expectations. Getting through financing was also one of the Clear, concise and a win-win. Aaron understood what we wanted and clearly communicated expectations. Getting through financing was also one of the most easy and timely transactions we have ever had in a dealership. More

We are new(ish) in town, and didn’t buy our Subie from Randy Marion, but I had an issue with my driver’s side front window not rolling back up. I called to see when I could get it in and the nice lady who Randy Marion, but I had an issue with my driver’s side front window not rolling back up. I called to see when I could get it in and the nice lady who answered the phone saw to it that I got it in that same day, without me even asking!! Mike in the service department went above and beyond to help me when I got it there. Mike, in the service department was very kind and despite their busy schedule, took the time to listen to the problem, explain possible scenarios that could be the issue and got it looked at right away. The mechanics got it to roll up and down smoothly in less that 30 min (they were awesome too!)! Mike gave me a quote for if parts needed to be replaced down the road, and didn’t even charge me for getting the window back up! We will definitely come back here for all our service needs! Becky M- More

Mark in Service is great. He explains everything in detail and is great with customer service. He explains everything in detail and is great with customer service. More

Excellent! A job well done. Jason was so helpful. Each time I text him, he responds quick. Since I have no way of driving the new car to take home, Jason wi A job well done. Jason was so helpful. Each time I text him, he responds quick. Since I have no way of driving the new car to take home, Jason willingly delivered it right to my house. He helped me set up the garage door, iPhone, the default for my GPS; and showed me how to use the other features. Great personality and most of all, easy to talk to in the negotiation. More

Quick and friendly service. I liked the video review and the waiting are is comfortable. I liked the video review and the waiting are is comfortable. More

We enjoyed working with Alberto and Adam. Everyone in the business office was helpful too! Everyone in the business office was helpful too! More

The process was easy. Frank and Keeley were very helpful and worked with us to make a deal that allowed us to get a brand new Subaru! Frank and Keeley were very helpful and worked with us to make a deal that allowed us to get a brand new Subaru! More

Quick and great service. Waiting room is clean. He is always very nice. thank you Waiting room is clean. He is always very nice. thank you More

Jacob McMillen was my service advisor and he was awesome. I was in there for 3 separate issues in short succession and he made each visit quick and painless. He was ready for me each time and I never had I was in there for 3 separate issues in short succession and he made each visit quick and painless. He was ready for me each time and I never had to wait when I dropped off or picked up. He explained everything so I could understand it and even reached out to Subaru to help me out with an out-of-warranty service that would have been a lot more expensive had he not done that. A+++ More