Randy Marion Chrysler Dodge Jeep Ram of Salisbury

worst dealership I have every experienced took over 8 hours to finish deal, was stuck there since my vehicle they took from me. had to talk to them several times to use a car to go purchase l took over 8 hours to finish deal, was stuck there since my vehicle they took from me. had to talk to them several times to use a car to go purchase lunch for my wife and I. spoke to owners son (general manager) was rude and condisending. finally got first issue fixed and then have tried to get orange peel and misalighned body parts fixed with no help. had to contact dodge and invoke nc lemon law complaint. what a waste of a future car buyer, who usally purchases a car every 2-3 years. More

great salesman and dealership Salesman found exactly what we were looking for and went over and above to make every thing go as smooth as possible, including getting to drive van h Salesman found exactly what we were looking for and went over and above to make every thing go as smooth as possible, including getting to drive van home because it was late and finished the paperwork the next day. They also have lifeline oil changes and you don't have to make an appointment. I would highly recommend. More

Great experience Jimmy Yelland and KC Langenstein were great to deal with and really worked hard to get us the best deal and stayed after hours to close the deal Jimmy Yelland and KC Langenstein were great to deal with and really worked hard to get us the best deal and stayed after hours to close the deal More

Great Experience I had a great experience buying my Challenger with Jimmy Y. He was very friendly and helpful throughout the whole process any questions i had he answe I had a great experience buying my Challenger with Jimmy Y. He was very friendly and helpful throughout the whole process any questions i had he answered with no problem his focus was completely on me and what I was looking for in a car. KC was great handling all of my financial questions and concerns and most important a low APR. I would recommend this place to anyone looking to buy a vehicle. More

Looking for a fair trade. We had a 2007 Dodge Charger which, despite its age, was in very good condition. We were looking to receive what we believed to be a fair trade-in valu We had a 2007 Dodge Charger which, despite its age, was in very good condition. We were looking to receive what we believed to be a fair trade-in value based on our vehicle's condition. Our sales rep was Mr. Jimmy Yelland who worked diligently to negotiate our desired trade and more. We planned to trade for a pre-owned vehicle, but because of Mr. Yelland's efforts, we were able to drive away in a brand new vehicle. More

Hassle Free Experience This was, by far, one of the easiest, hassle free experiences I've had at a dealership. A special thanks to Jimmy Yelland @ Gerry Wood Auto Group in S This was, by far, one of the easiest, hassle free experiences I've had at a dealership. A special thanks to Jimmy Yelland @ Gerry Wood Auto Group in Salisbury, who was extremely helpful & informative, without being pushy. All of the associates, from the cashier to the young lady in the service department were smiling, pleasant & seemed genuinely happy to help! More

Awesome Experience Jimmy Yelland and KC (manager) privided an awesome car buying experience. I searched five other dealerships for the perfect automobile. GerryWood won Jimmy Yelland and KC (manager) privided an awesome car buying experience. I searched five other dealerships for the perfect automobile. GerryWood won my business. I cant say enough how professional the customer service was delivered. If youre looking for an awesome experience, contact Jimmy, he's your guy. More

Satisfied customer so far! Jimmy, KC, and Lou have been extremely concerned with providing the BEST customer service in the industry. As a consumer, that is one thing that made Jimmy, KC, and Lou have been extremely concerned with providing the BEST customer service in the industry. As a consumer, that is one thing that made me feel confident in my decision to buy from there. Could I have gotten a better price, maybe…but, they were extremely willing to work with me to rectify every tiny little detail so that I was HAPPY! I still have one thing that needs to be resolved with my new vehicle, but we are waiting on the part to come in at this time. The only thing that I would carefully watch are the things that they offer in finance. The finance lady was very respectful to my requests and worked with my husband and I on our options. Just make sure that you go over the final paperwork line by line so that you understand everything that you are being charged for. More

Very pleasant buying experience We had been searching for a certain style used truck and found one online at this dealership. It was exactly as described and Jimmy worked with us to We had been searching for a certain style used truck and found one online at this dealership. It was exactly as described and Jimmy worked with us to get the final number where we needed it to be. We drove 250 miles to pick it up and were not disappointed. Everyone at the dealership was friendly and helpful. We would definitely recommend this dealership. More

Amazing experience They got m what I was asking for my trade, no pressure to buy, and got me in the truck I really wanted for a good price. Jimmy and the crew were aweso They got m what I was asking for my trade, no pressure to buy, and got me in the truck I really wanted for a good price. Jimmy and the crew were awesome. More