Randy Marion Chrysler Dodge Jeep Ram of Salisbury

Great buying experience I purchased a New Grand Cherokee from Scott Laughery. My family has not purchased a vehicle in some time. I was amazed of how great Scott was along wi I purchased a New Grand Cherokee from Scott Laughery. My family has not purchased a vehicle in some time. I was amazed of how great Scott was along with the finance department. I would recommend Gerry Wood to anyone! More

Amazing I will admit that I put Brett through the ringer when it comes to checking out the used Jeep we came looking for. Brett was attentive and patient whil I will admit that I put Brett through the ringer when it comes to checking out the used Jeep we came looking for. Brett was attentive and patient while I gathered all the information I needed to make a decision. Thanks Brett! We will be back! More

This dealership needs to get there crap together! Tried to lease a new Hellcat and after 2 days of wasting my time, they tell me the owner doesn't like to do leases. Pathetic. Tried to lease a new Hellcat and after 2 days of wasting my time, they tell me the owner doesn't like to do leases. Pathetic. More

5th car purchased We have worked with Jimmy Yelland for years. This is our 3rd or 4th deal with him. Wonderful service everyone should ask for Jimmy Yalland. We have worked with Jimmy Yelland for years. This is our 3rd or 4th deal with him. Wonderful service everyone should ask for Jimmy Yalland. More

Professionalism? Visited this dealership on a Saturday afternoon with family members. Took a few minutes to even be greeted by the sales lady. She acted like she wa Visited this dealership on a Saturday afternoon with family members. Took a few minutes to even be greeted by the sales lady. She acted like she was doing us a favor. After expressing interest in a Cherokee, we were first taken into a booth to check figures to see what we would qualify for, this being rude! Never have I gone to a dealership and had to talk money before seeing my interest and checking inventory. After loving product, we were told numbers would not work....would not even try to work with us......we were just filling her time! Rudest experience I have ever had! More

Great team Called and spoke to Josh smith and explained my situation and my credit and he assured me that they would take care of me. Went to the dealership and Called and spoke to Josh smith and explained my situation and my credit and he assured me that they would take care of me. Went to the dealership and Bailey Thompson from the get go was extremely helpful and worked with us for four days until we got the van we wanted. Sales manager was great also. Always up front and truthful with us. Would recommend these guys anytime. GO SEE BAILEY AND THE TEAM AT GERRYWOOD More

Awesome Team Gerrywood has an sales and service team. During my recent purchase of a Dodge Charger RT, I worked with Alan Aylesworth, Kyle and Reese. These guy Gerrywood has an sales and service team. During my recent purchase of a Dodge Charger RT, I worked with Alan Aylesworth, Kyle and Reese. These guys and others made the buying experience awesome. So, if you are in the market for a Dodge product look no further than Gerrywood Dodge. More

Excllent Alan Aylesworth was amazing- he worked very hard to get us in the perfect car. We are very happy with the service everyone was awesome and friendly,We Alan Aylesworth was amazing- he worked very hard to get us in the perfect car. We are very happy with the service everyone was awesome and friendly,We highly recommend Alan. More

Warranty Coverage and Their Prices The posted responses were not typical of my experience. I had a moment of weakness at a dealership outside of my home state. I was looking for a deale The posted responses were not typical of my experience. I had a moment of weakness at a dealership outside of my home state. I was looking for a dealership to handle all of my service needs. I went to this dealership and point blank asked what type of service I would receive, seeing as I did not purchase my car at their dealership. My fist experience at 5,000 was wonderful. I felt as if for the first time in a long time I found a place to take my car that I felt confident about the service I would receive. My second experience at 10,000 miles startled me. I was told that my warranty that is supposed to cover my oil changes, does not cover the entire amount, just $50, that they, the dealership must lower their prices to satisfy this warranty coverage. I was told that my extended warranty would only cover $30 and they would not lower the rates even to $50 that I will have to pay the difference. My UCONNECT has not worked at all since I purchased the car. I was told to look at it would take all day and that if my car was drivable I could not have a loaner. Just because my car is drivable it does not mean it works correctly and even if it is drivable if the dealership has it, how can I drive it? During my startling second experience, Monica in service was condescending at best. After the berating conversation regarding my warranty. When asked if I wanted a free carwash, before I could even answer she said, "Of course you want the car wash, it's free." My response was, "Please do not make me mad at this dealership, please do not ruin this brand for me. I have loved Jeeps for 25+." I have owned four Jeeps over the last 25 years, two brand new, two used. As a matter if fact, I cried at the opportunity to trade my last one and decided to keep it in the family. I understand that due to my warranty, some of the things I have to have done to maintain said warranty are free, most are not. I also understand there is money to be made from my business, even with a new car. I have always been of the understanding that dealerships offer their kind, quality service based not upon your last purchase, but upon your next. We are in the market for another new vehicle and had already test drove a car. We will not be taking a vehicle back to Gerry Wood for service and we especially will not be buying a car from them. More

Outstanding Purchase Experience! I recently ordered and purchased a 2017 Jeep Wrangler Unlimited Sport from Gerry Wood in Salisbury, NC. The salesman Jimmy Yelland was an absolute pl I recently ordered and purchased a 2017 Jeep Wrangler Unlimited Sport from Gerry Wood in Salisbury, NC. The salesman Jimmy Yelland was an absolute pleasure to deal with and the reason I bought from them: he could not have been more professional, harder-working, or attentive to what I was looking for. The sales manger and financial manager, too, were very friendly and professional. I have bought many cars over the years and can say that this was indeed the most enjoyable of those experiences. Highly recommend! More