Randy Marion Chrysler Dodge Jeep Ram of Salisbury

Great service Took my 2017 Compass in for a problem with the Apple car play, Johnathan, service writer was great to work with, kept me informed with the repair proc Took my 2017 Compass in for a problem with the Apple car play, Johnathan, service writer was great to work with, kept me informed with the repair process, good, friendly people More

Great experience Good people great service... I when in to get my 2018 Dodge Ram 3500 and was treated very well my guy jimmy really did a great job as well as the fina Good people great service... I when in to get my 2018 Dodge Ram 3500 and was treated very well my guy jimmy really did a great job as well as the finance department Thanks I would recommend anyone I know to this group of people More

Good experience I took my wife car in for oil change and inspection. Ended up with tire rotation while I was there. They noted things that needed our attention now an I took my wife car in for oil change and inspection. Ended up with tire rotation while I was there. They noted things that needed our attention now and in near future. Overall I was pleased with the service More

Friendly staff Staff was very friendly and listen to all issues that was going on with my vehicle. Only gave 4 stars because the service advisor I was told to speak Staff was very friendly and listen to all issues that was going on with my vehicle. Only gave 4 stars because the service advisor I was told to speak to when I arrived didn’t have a clue that I was coming or that I had an appointment. He said ok let me go check the computer to verify my appointment, which by the way was never made from the previous morning at which I called an made the appointment. He quoted this happens all the time and I no worries I should be able to get you in. (Which I arrived 20 mins prior to my supposed appt time of 1pm.) Also only have 4 stars due to them not having a loaner car for me which when I bought my vehicle the guaranteed that I would have a loaner if I was having warranty or recall work done, which was the reason for my appointment. Long story short they invoiced my ticket around 4:35pm. I was finally getting into my vehicle at 4:45pm. (Let me add I live approx. 2 hours away and a loaner would have been great for me to go grab lunch or run to near by shopping mall etc.) But I will say very friendly staff and the work that was performed on my vehicle seemed to be top notch, I will be back but I hope if this happens again I will have a loaner, to add my current vehicle is brand new it wasn’t a used vehicle. More

Inspection Brought the wife’s car in for inspection, and oil change , a little timely wait but the customer service rep.was very helpful in keeping me up to dat Brought the wife’s car in for inspection, and oil change , a little timely wait but the customer service rep.was very helpful in keeping me up to date on what was taking place . Chuck .. More

Top notch sales experience My experience throughout the research, sales, and finance experience at Gerry Wood Chrysler, Jeep, Dodge, was exceptional and sets the bar for how de My experience throughout the research, sales, and finance experience at Gerry Wood Chrysler, Jeep, Dodge, was exceptional and sets the bar for how dealerships should work with customers. Jimmy Yelland in the sales department was extremely experienced, helpful, and knowledgeable in helping me find and purchase exactly what I was looking for! Don’t hesitate and attempt to mess with the “big-box” dealers when you can enjoy the car buying experience at Gerry Wood! More

Great place to go for service. I brought my wrangler in for routine service on 4/8/19. The staff were professional and very helpful to answer any questions I had. They followed thro I brought my wrangler in for routine service on 4/8/19. The staff were professional and very helpful to answer any questions I had. They followed through as they said they would when my jeep was ready and gave me a call. The shuttle service was on time when he said he would be to pick me up he was there. I would recommend this service department to go to. More

Excellent service and customer care! This was my first new vehicle purchase. I have always bought and sold used cars. Dealerships have always given me anxiety, and I felt like they were o This was my first new vehicle purchase. I have always bought and sold used cars. Dealerships have always given me anxiety, and I felt like they were out to take my money. The crew at Gerry Wood CDJ took care of my every need, and they answered ALL of my questions. The process was seamless start to finish. I got my new Power Wagon delivered financed and picked up in two days. I was able to negotiate a fair price and interest rate. They offered Gap insurance and extended warranty, but they didn’t force it. Overall they made a stressful situation as easy as possible. More

Service Visit Brought my Jeep in to the dealership with an issue. I did not have an appointment but Amanda worked me in. They checked my car out but could not recre Brought my Jeep in to the dealership with an issue. I did not have an appointment but Amanda worked me in. They checked my car out but could not recreate the issue that I was having. But she did send a note into Crysler to see if anyone else had the same problem. Even though my issue was not resolved I was very pleased with my visit today. More

Great salesman Wanted a Jeep went in January and no one wanted to help went back in March found a nice Jeep and Chad made everything happen. Greatest salesman of all Wanted a Jeep went in January and no one wanted to help went back in March found a nice Jeep and Chad made everything happen. Greatest salesman of all time. More