Randy Marion Chrysler Dodge Jeep Ram of Salisbury

ALL the employees at Gerry wood auto did ALL THEY could to MAKE sure I was happy.. this is the 3rd Van I bought from them I'll NEVER buy from anyone else. to MAKE sure I was happy.. this is the 3rd Van I bought from them I'll NEVER buy from anyone else. More

Excellent service! Cory Dangerfield patiently and knowledgeably guided me through the purchase of a red 2010 Toyota Yaris. My purchase is an inexpensive, used, small ca Cory Dangerfield patiently and knowledgeably guided me through the purchase of a red 2010 Toyota Yaris. My purchase is an inexpensive, used, small car and yet I was treated with great respect. He emphasized the integrity of the Gerry Wood dealership which underlies his enjoyment in working for them. I am grateful for the kindness and honesty of everyone on the Gerry Wood’s staff that I encountered. More

Extremely Satisfied! Very pleased with my experience at Gerry Wood in Salisbury. Everyone was extremely nice and David Neal was a pleasure to do business with! Will defini Very pleased with my experience at Gerry Wood in Salisbury. Everyone was extremely nice and David Neal was a pleasure to do business with! Will definitely give them my business in the future. Thanks again! More

Never again Over priced, go to WS for vehicles. Ok, today is 10/10/19. Went in to have my shift bushing recall done, was told it's the "remedy". I see no evidenc Over priced, go to WS for vehicles. Ok, today is 10/10/19. Went in to have my shift bushing recall done, was told it's the "remedy". I see no evidence or anything online to validate it's a "remedy". But what happened after they were done blew my mind. Before the repair I instructed that I had replaced the air filter, one of them wrote on my work order that I "declined" the multipoint inspection. The repair for the recall took roughly an hour. I was waved over and walked to my car and I observed in my opinion nervous smiles directed at me. A service employee parked my car and had to see the "issue" i'm about to discuss!!! So before I drove off I did my own inspection, the check engine light was on! I turned it off, restarted and the check engine light is still on. I shut it down and walked back inside, advised the check engine light was on.Monica Hunolt immediately advised me that the bearing being replaced shouldn't cause the check engine light to come on, of course I agreed and stated it wasn't on before they touched it. Another mechanic came out with the code reader and advised me it was the "manifold sensor" his EXACT words. He then walked away, as a couple gathered around a computer screen, so I popped the hood and immediately saw the snap was pulled back and unit had been unplugged. The mechanic ran right over to it, I never said a word. He plugs it back in. I asked him why was it unplugged in the first place. He said he had to take off the plastic cover to replace the recall part. I will note, that part is no where near and that sensor is installed on the breather tube closer to the firewall. I'm not sure if the sensor is supposed to be loose, but it is now and rattles. I'm 59 years old and was a Senior Driver for Dynamic Science Inc and TERO TEK Intl.. I tested, maintained and repaired experimental vehicles for the military. I'm not happy.. NOTE:A GUY FROM Gerry Wood called and almost had me convinced it may have been a mistake until he tried to tell me the cover and tube were attached and it had to be removed. I was looking right at it as he went through more xxxxxxxx. Anyways, they said "manifold sensor" even though it was attached to the air breather tube, he told me what it actually was, I already knew and caught them in another LIE! I'm stating what happened and what was said to me, and have to wonder why would a multi million dollar company do this to people? Again, hypothetical question. However after reading other negative reviews I conclude this is a regular occurance and it's not the first time it happened to me at this business, but it's the last time!!! More

Satisfied customer Friendly and helpful in and out quick they did a great job very professional the salesman who worked with me was very knowledgeable,and the finance ma Friendly and helpful in and out quick they did a great job very professional the salesman who worked with me was very knowledgeable,and the finance man was great. More

Very Pleased My wife and I arrived at the dealership at 9:00 am for our appointment and we were assisted by Abbie and Brett. I test drove two trucks and purchased My wife and I arrived at the dealership at 9:00 am for our appointment and we were assisted by Abbie and Brett. I test drove two trucks and purchased the second truck that I drove. We were leaving the dealership at 12:15 pm, purchase complete. No pressure to buy form any of the staff and they worked with me to get me into the truck. We also worked with Mike and Steve, have already and will continue to recommend others to visit Gerry Wood. More

Great dealership Friendly staff that made my purchase a smooth buy. Bonnie was awesome! Have bought many vehicles from Gerry Wood over the years. Would definitely b Friendly staff that made my purchase a smooth buy. Bonnie was awesome! Have bought many vehicles from Gerry Wood over the years. Would definitely buy from them again. More

Express Service. 7-19-19 Great Job by Gerry Wood. David was my Service Advisor and he was excellent. He kept me up to date about the progress on my truck and when it was goi Great Job by Gerry Wood. David was my Service Advisor and he was excellent. He kept me up to date about the progress on my truck and when it was going Tobe ready. Nice to have since we are so busy. Thank you David! More

Jimmy Yelland is Superb I arrived at Gerry Wood CJDR looking for a new Jeep, and the team there did not disappoint. Jimmy Yelland from sales was extremely helpful and found i I arrived at Gerry Wood CJDR looking for a new Jeep, and the team there did not disappoint. Jimmy Yelland from sales was extremely helpful and found in their inventory exactly the type of vehicle to suit my needs—a used vehicle in excellent condition. He along with Steve Brooks from finance ultimately offered it at a price surprisingly low given the quality. It was a steal. You will make no mistake setting foot on their lot. More

Wonderful Francis Thayil is one of the best, he worked hard to get us the best deal. Everyone was fantastic to work with. I would recommend Gerry Wood Dealershi Francis Thayil is one of the best, he worked hard to get us the best deal. Everyone was fantastic to work with. I would recommend Gerry Wood Dealership. I know we will be back More