
Randy Marion Chrysler Dodge Jeep Ram of Salisbury
Salisbury, NC
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743 Reviews of Randy Marion Chrysler Dodge Jeep Ram of Salisbury
Awesome service department, very professional, took my car in for recalls and an oil change and tire rotation, also they did a complete inspection and didn't try to upsell car in for recalls and an oil change and tire rotation, also they did a complete inspection and didn't try to upsell More
Used Gerry Wood for Service - In and out with quick service. Recently traded my 2018 Jeep Sahara for a 2021 Gladiator. Sales Consultant, Brett Holder was great. Stopped to look at the RAM 1500 4x4. service. Recently traded my 2018 Jeep Sahara for a 2021 Gladiator. Sales Consultant, Brett Holder was great. Stopped to look at the RAM 1500 4x4. Nice but slightly larger than wanted. Then we looked at the Gladiator - Overland. Very much liked the Sahara and fit the size desires. If you want a good experience, give Brett a call (704-301-7183) and schedule a visit. More
Great Service! I ordered tires at Gerry Wood and got a Great Service! I ordered tires at Gerry Wood and got a call back that the ones I ordered were no longer available. I was disappointed until the serv Great Service! I ordered tires at Gerry Wood and got a call back that the ones I ordered were no longer available. I was disappointed until the service rep said, since they were supposed to have those tires and they did not have them when I called, how about I give you the next tire up on the list ($43 more and 5,000 miles further) with a price match to the ones you wanted. I said yes that will work! Thank you! That is good customer service!! Thank you Gerry Wood and Monica!! More
I had a very good experience. I was in and out quickly and the whole team was friendly and knowledgeable. I would do business with them again. and the whole team was friendly and knowledgeable. I would do business with them again. More
Austin and the team at Gerry Wood took care of me and my car! Needless to say that I would take the 45 minute drive to take my car to them for any work on my cars. They were priced right, fast and very reli car! Needless to say that I would take the 45 minute drive to take my car to them for any work on my cars. They were priced right, fast and very reliable with doing the job and getting it done right the first time. They put a lift of my 2020 Wrangler. I’m happy with they way that they treated me! Would recommend to friends and family! More
Top notch service that makes me wish I resided in North Carolina. I would definitely come from Atlanta and buy from them again. Thanks to Nate for saving me from a disappointing birthday! Carolina. I would definitely come from Atlanta and buy from them again. Thanks to Nate for saving me from a disappointing birthday! More
Have 2 Ram Trucks from Gerry Woods . We love our trucks.Thanks to sells staff and service dept.these makes our fifth vehicle's in20 years.thanks Gerry Woods. trucks.Thanks to sells staff and service dept.these makes our fifth vehicle's in20 years.thanks Gerry Woods. More
Brandon, Jerry, Nate, The pleasure was all mine. It Brandon, Jerry, Nate, The pleasure was all mine. It was refreshing to see a dealership and it's employees who really care about the concerns o Brandon, Jerry, Nate, The pleasure was all mine. It was refreshing to see a dealership and it's employees who really care about the concerns of a customer. Brandon, Thanks for answering the multitude of technical questions I had yesterday. I am sure I will have many more as I read through the owner's manual (which always doesn't have the correct information)(as we found out - trailer hookup) in search of proper vehicle operation procedures. Thanks for going above and beyond by updating all the modules in the vehicle and not just the ones that I notified you that I was having trouble with. Jerry and Nate, Thanks for working with me to purchase this vehicle. It has only been a week and I truly like/love this vehicle. When I notified you of some of the issues I found in the first couple of days, you got me right in to see service. They solved those issues (although I haven't hooked up my utility trailer yet). We were also able to solve an issue (Maps) that showed me that you care about customer satisfaction. I live 65 miles away and not many around here would drive that distance to a car dealership, but, I will give Gerry Wood Auto Sales & Service in Salisbury, NC a 10 (10 being the highest) recommendation to anyone that asks where I bought my vehicle. Keep up the good work and continue with the great customer relations. Thanks, Ed Moore More
Had the pleasure to meet Brandon Spenard and Austin in July this year after buying a brand new Ram 2500 HD from Gastonia CDJR. Unfortunately, Gastonia services and parts department have been less than hel July this year after buying a brand new Ram 2500 HD from Gastonia CDJR. Unfortunately, Gastonia services and parts department have been less than helpful in regards to my needs to further equip our truck. When I needed upfront, a quick turnaround on a tonneau cover, Brandon stepped up and with help and the one of Austin got me in and out on a Sunday. While Gastonia CDJR is way closer to us, I will continue to drive the extra miles to service and buy my accessories and parts from Brandon at Gerry Woods CDJR. Brandon product knowledge, accountability and extreme customer focus is what sets apart a dealership. Austin who works for Brandon is at the image of his leader/manager - accountable, dependable and highly knowledgeable. CDJR Gastonia has a huge inventory of cars and trucks, their service and parts department is unfortunately sub-par. Gerry Wood inventory might not be as good as Gastonia but their service is second to none. I highly recommend Brandon and Austin at Gerry Wood CDJR. More