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Randy Marion Chevrolet Buick Cadillac

Mooresville, NC

4.4
806 Reviews
Call Dealership (704) 235-6648

220 W Plaza Dr

Mooresville, NC

28117

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806 Reviews of Randy Marion Chevrolet Buick Cadillac

May 18, 2023

The process was seamless. Received a great deal on a (slightly) used SUV. Finance department was great. More

by ladybugjenni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric T
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May 16, 2023

Jerome and the rest of the staff were great to work with. Helped me find a replacement truck for one that was totaled in a rear-end collision. It was a great experience. More

by zczopur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Mcclendon
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May 16, 2023

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by william2coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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May 18, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 18, 2023 -

william2coleman responded

In the day after we left your business we started smelling gas. We thought it was another car but every time we were in the car we smelled gas. By Wednesday it was unmistakable. The smell was from our car. It didn’t happen before we brought it to your service station but it was there when we left. We didn’t know what it was. I called for help from your service department and got a brush off. You can bring it here and leave it we are going to lunch between 12-1. We may get to it today . With that call we searched for another place. It needed immediate attention. We brought it to the dealership in Huntersville. They were attentive and saw the problem immediately. Worked through lunch to get us on our way and we will always be grateful to that dealership. If you want to know what your dealership had done to cause the problem you can read the report. I have appreciated the sale of the car and other people in your office but I cannot trust you to work on my car again

May 15, 2023

Jim Al-Hussaini and Brad Sigmon were amazing to work with. I bought 15 Mullen electric vans for UNC Charlotte. They made the process so easy and their communication and response during the process made More

by TJ.WOODS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Al-Hussaini, Brian Sigmon, Brian Simmons
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May 15, 2023

Great service from Tori. They made it very easy to do business with them. Fast service and helpful when we had questions. More

by KK
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori
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May 14, 2023

Things were fine people were nice. They explain things well overall it was a good experience More

by KENCJR22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
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May 13, 2023

Very helpful, reliable, good costumer service and awsome team. Very patient and explanatory. Great team! More

by aleXymimi2013
Recommend Dealer
Yes
Employees Worked With
Browdy. , Megan Rockwell, Brian Simmons
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May 13, 2023

Not sure why I was sent to the quick service area instead of where I went last time. I dropped off the vehicle since the last oil change and tire rotation took more than 3 hours. I received ZERO communicat More

by choicenurse
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Never saw a male employee. No one had name tags on.
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May 15, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

May 13, 2023

The customer service is AWESOME they let me use the desk for work. They were fast. More

by CEDIXON1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Vaughn was terrific
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May 13, 2023

People at the service center a really good they gave us a ride back to our house and they picked us up when we were done very courteous. Vehicle was done. Amount of time is that it would be and I was very ha More

by MGIORDANOSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
Report | Print
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