Randy Marion Chevrolet Buick Cadillac

I was told 2 hours to complete the job so I was advised to wait. 2 hours in I was told it would be a little longer. I ask for a rental or loaner car and was told they were none left. Then in another 45 min to wait. 2 hours in I was told it would be a little longer. I ask for a rental or loaner car and was told they were none left. Then in another 45 minutes later they came in and said it’s taking longer than expected. But they would let me have a loaner car now. Should be another 2 hours. It was just one lied after another. Total 6 hour wait. Felt I like I was lied too over and over. More

Greeted with great kindness by Jackie. She always looks at all possible solutions ands tries to give best service possible. She always looks at all possible solutions ands tries to give best service possible. More

The quick service center has been very slow my last three visits for simple things like oil change and tire rotation. If you do go plan on using them have someone pick you up so you don’t have wait. visits for simple things like oil change and tire rotation. If you do go plan on using them have someone pick you up so you don’t have wait. More

Had an excellent experience from start to finish. Brooke is the ideal salesperson. She was knowledgeable not pushy and very helpful. She made sure to get me the best price possible. Whitney was very Brooke is the ideal salesperson. She was knowledgeable not pushy and very helpful. She made sure to get me the best price possible. Whitney was very responsive as we contacted dealership prior to our arrival to let them know what we were looking for and she even gave us a homemade cookie! The financing does list Craig was also very helpful to get the price where I needed it. Excellent experience they definitely have a loyal customer at Randy Marion, so thankful! More

I was pleasantly greeted and my vehicle was taken into service in a timely manner. The staff has always been cordial. service in a timely manner. The staff has always been cordial. More

Their service department did a horrible job in repairing my vehicle. Big mistake in taking it to the dealer. I have filed a complaint with their Director of Customer Care, Ms. Alvaro. who promised to call m my vehicle. Big mistake in taking it to the dealer. I have filed a complaint with their Director of Customer Care, Ms. Alvaro. who promised to call me back and has not. to date. They have no integrity. More

I was greeted and taken care of immediately. I was also kept updated on my service & needs. I was also kept updated on my service & needs. More

Great service! I needed an NC state inspection, but that pesky check engine light was on. You know that feeling like, "This will be painful to my wallet". But they I needed an NC state inspection, but that pesky check engine light was on. You know that feeling like, "This will be painful to my wallet". But they went over the options and costs with me. After going with the diagnostics reading, they found there were several potential issues. They reviewed all the repairs and started with the most cost-effective. Thankfully that worked and my 2011 GMC Sierra 2500 passed inspection and is ready to roll for another 287,000 miles. More

Attended me as soon as i stepped out of my car, listened to my needs and gave me various options. to my needs and gave me various options. More

Jackie Hiatt is the best service coordinator I have worked with. She ensures that everything is taken care of, and she does it in a friendly, professional manner. She is the primary reason I come back worked with. She ensures that everything is taken care of, and she does it in a friendly, professional manner. She is the primary reason I come back to RM for the service needs of my two GM cars. More