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Randy Marion Chevrolet Buick Cadillac

Mooresville, NC

4.5
809 Reviews
Call Dealership (704) 235-6648

220 W Plaza Dr

Mooresville, NC

28117

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809 Reviews of Randy Marion Chevrolet Buick Cadillac

June 08, 2023

Great customer service. Convenient pickup and delivery for repairs. Jackie is very friendly and helpful. More

by GNPGPPL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Jun 09, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

Thank you for taking the time to leave us this 5-star review!

June 08, 2023

Sun roof issue which caused mold in my vehicle. I was given my car back with the mold not cleaned. We shall see if the leak is really "fixed " More

by lisaelaineeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve in service and Tim I spoke to once
Report | Print
Jun 09, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

Jun 09, 2023 -

lisaelaineeee responded

Update...it is not fixed..i did a water test myself and water was pouring out of the 3rd row headliner seat belt.. it is back in your shop. Bolts on seats are corroding and other metel in truck.

June 07, 2023

Still waiting on missing items on my car for over 2 months with no response from dealer More

by eanderson9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
Report | Print
Jun 09, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

June 07, 2023

I have no problem with the service center. However, I will never deal with Randy Marion Accessories because they are very inept in getting anything done. I have had two bad experiences where More

by DWELLIS0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Hiatt was the best
Report | Print
Jun 09, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

June 07, 2023

Service desk personnel were pleasant, knowledgeable and understanding. Oil change etc. was prompt and thorough. More

by JJCGOIRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haileigh?
Report | Print
Jun 09, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

Thank you for taking the time to leave us this 5-star review!

June 07, 2023

Bought online and had delivered everything was extremely easy and they stayed in contact with me the whole time More

by JAMESHORRELL2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
Report | Print
Jun 09, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

Thank you for taking the time to leave us this 5-star review!

June 07, 2023

They NEVER disappoint! !!!! I have always received top notch service in both sales and service department!! More

by bowman7125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Suarez , Megan Rockwell, Brian Simmons
Report | Print
Jun 09, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

Thank you for taking the time to leave us this 5-star review!

June 04, 2023

Well write 15 word minimum . . would not recommend.. my opinion but whatever Survey is a joke More

by AJPREP1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None at all no name’s listed I dealt with
Report | Print
Jun 05, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

Jun 06, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

June 01, 2023

This was one of the easiest buying processes I have ever had. I highly recommend Randy Marion to anyone looking for a vehicle. More

by KMURPHY14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
Report | Print
May 31, 2023

My car was supposed to be delivered Monday of this week. I could have turned in my rental car earlier. Now I’m sitting in Mooresville waiting for a loner and they can’t find info that I bought a car and was More

by fugiesam
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Whitney. Was great, Brian Simmons
Report | Print
Jun 05, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

Jun 05, 2023 -

fugiesam responded

June 5 I still don’t have the car I bought over two weeks ago and no word from the dealership. June 7 I still don’t have my car. Said it may be Friday of this week Bought it before Memorial Day. Dealership is drawing interest off the $34,500 I paid. Now I have to pay $424 property tax on a car that I don’t even have yet which nothing was supposed to be wrong with it. If I could get my certified check back I would gladly take it and buy another Toyota.

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