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Randy Marion Chevrolet Buick Cadillac

Mooresville, NC

4.5
809 Reviews

220 W Plaza Dr

Mooresville, NC

28117

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809 Reviews of Randy Marion Chevrolet Buick Cadillac

August 01, 2023

Randy Marion did a state inspection on my Tesla. They passed it. The following day I was stranded on the side of the road because the alignment caused my tire to blow and we found out that 2 other t More

by nicole.morgan6311
Workmanship
Recommend Dealer
No
Employees Worked With
Megan Rockwell, Brian Simmons
Aug 03, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

Aug 03, 2023 -

nicole.morgan6311 responded

I did go into Randy Marion this morning and spoke to Joshua, the manager. I explained what happened and asked questions on the type of inspection that was done. He and the girls at the front were apologetic and responded appropriately to the situation. I am aware nothing could be done to fix the issue at this point but he accepted my feedback and ensured the technicians would be informed to prevent this from happening again in the future.

July 31, 2023

Excellent service, quick to get the deal done, and you had the vehicle i was looking for. More

by EWHITE8
Recommend Dealer
Yes
Employees Worked With
Daron and guy
July 31, 2023

Jackie my service advisor kept me informed of what was happening with my service and Don my Technician provided supberb performance and repair More

by ROBERT6249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie in Sevice
July 30, 2023

I purchased my Cadillac in July 2022 without the “chips” for the heated seats and park assist. I had to repeatedly ask about both parts availability. When the park assist chip was installed, it took more More

by choicenurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Rockwell, Brian Simmons
Aug 01, 2023 -

Randy Marion Chevrolet Buick Cadillac responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

July 30, 2023

What a great experience. Brice and Brody were very helpful. They really worked with me to get the right deal for me. This is my second vehicle from this dealership. I will be More

by JRBIELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce and Brody , Brian Simmons
July 30, 2023

They checked out the cabin air filter and found that it was time to replace it. More

by DONELLAPRINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
July 29, 2023

Had bad luck with truck’s a 1500 and a 2500 sales staff made sure I was happy and satisfied with purchase when I left More

by DFARMERNC2
Recommend Dealer
Yes
Employees Worked With
Also very pleased with Jackson and Julian Simmions , Brian Simmons
July 29, 2023

Always a pleasure doing business with you guys. My truck was ready to go when I got there and in 30 minutes I was going down the road More

by RP2
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
July 28, 2023

Professional and fast transaction. I was pleased with my trade in value and they had the exact vehicle i wanted on their lot. More

by F250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
July 28, 2023

Great job by Brycen - was very helpful and had good communication with us throughout the process. Felt we got low-balled on our trade-in value initially but it was remedied to our satisfaction. More

by kevinchrencik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson, Megan Rockwell, Brian Simmons
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