Randy Marion Chevrolet Buick Cadillac

My truck came from the Mooresville lot but the Hickory sav-a lot did the sale. I had a wonderful salesman.I was told they do the best inspection on all the vehicles that they sell. Well my truck was sold sav-a lot did the sale. I had a wonderful salesman.I was told they do the best inspection on all the vehicles that they sell. Well my truck was sold to me with wore front tires like the truck was out of line. Didn’t offer to change the tires. I should have changed my mind about buying from here but I didn’t and I was so excited about the truck having remote start so the next day after buying the truck I tried starting my truck when I was inside my house but couldn’t get it to start. I called Randy Marion cause I thought it would be covered under the 3 mo or 3,000 mile warranty. I was told NO that wasn’t under the warranty but they would pay for the diagnostic test to see what’s wrong with it but I’d be responsible for getting it fixed . This wasn’t a cheap truck . So xxxx NO I’m not a happy customer this should be their responsibility I found out the next day after the sale of this truck that the remote start didn’t work it’s not like I broke it and wanted them to fix it. So if you do buy a vehicle from any of the Randy Marion’s make sure everything works before leaving their lot cause they can’t be doing the best inspection on their vehicles if a mechanic didn’t notice the remote start didn’t work . This is just my experience & opinion.. More

Below you will see the response I got for my first review of this car dealership. As it states below, I am to contact Rhonda Olivers. I have left her message after message and she will not return the call. T of this car dealership. As it states below, I am to contact Rhonda Olivers. I have left her message after message and she will not return the call. They act like they are going to do something about a poor review, but they continue to ignore their customers even though they respond to your review. This makes their customer service worse than I already thought it was! Response from the owner We are sorry to hear your experience with us was not a positive one. Please give us a call at 704-664-3303 and ask for Rhonda Olivera so that we can help to resolve the issue. Thank you! More

How can I say this? ? They lost a sale over $1600. I was looking at a Dodge Challenger with 6,828 miles and I offered $46,333. They refused it saying it would be over $50 ? They lost a sale over $1600. I was looking at a Dodge Challenger with 6,828 miles and I offered $46,333. They refused it saying it would be over $50,000 with Tax. Resist All IS NOT a tax but an add on for their bottom line for profit. Read the car industry, you lose car sales over add on like that. Shop elsewhere. IF ANY dealership has any ad on item, refuse it. RESIST ALL is like a $50 car wax you can put on yourself. More