Randy Marion Cadillac of Jacksonville

Claude Nolan Cadillac was originally recommended by our insurance company. When we needed repair work again we called and John Keith was extremely helpful. My car looks great and was done in very efficien insurance company. When we needed repair work again we called and John Keith was extremely helpful. My car looks great and was done in very efficient timeliness and came in under estimate. I highly recommend this dealership for service work and collision repair. More

Nancy Germano displays great attention to detail and overall customer attention. Nancy listens intently and acknowledges with outstanding communication skills and follow-up. She is the reason I choose overall customer attention. Nancy listens intently and acknowledges with outstanding communication skills and follow-up. She is the reason I choose Claude Nolan Cadillac. She always keeps me informed of the service progress and process. More

The dealership was very clean and business like. Our salesman Bob Porter was very knowledgable and acommedating to all our questions. No question was unimportant to him. He explained any and all questio salesman Bob Porter was very knowledgable and acommedating to all our questions. No question was unimportant to him. He explained any and all questions we had in regards to how items functioned in our new car. He has followed up with us to see if we had any further questions that he could assist us in resolving. Susie completed all the paperwork required to purchase our new car in a very professional and friendly atmosphere. We thoroughly enjoyed our car buying experience because of these individuals. We would recommend this dealership because of this experience. More

The Claude Nolan Cadillac Dealership has a full service body shop. Close to area I live, friendly, courteous, and knowable mechanics. I personally have a Oldsmobile Silhouette and service my car with the body shop. Close to area I live, friendly, courteous, and knowable mechanics. I personally have a Oldsmobile Silhouette and service my car with the dealership. I am more than happy and would highly recommend dealership to one and all. More

Steve Terbrueggen was great to work with on March 26, 2011, and I would surely recommend him and the dealership to anyone. my experince on purchasing my second cadillac took least time that the first pur 2011, and I would surely recommend him and the dealership to anyone. my experince on purchasing my second cadillac took least time that the first purchase. Thanks Steve Terbrueggan and I forgot about Bob More

James Zawacki is extremely helpful and knowledgeable. We have taken our vehicles to him at Claude Nolan for the last 3 years and trust his advice. I would highly recommend James and Claude Nolan for your ve have taken our vehicles to him at Claude Nolan for the last 3 years and trust his advice. I would highly recommend James and Claude Nolan for your vehicle service. We have used other dealers in town and find Claude Nolan service exceeds all other. You won't be disappointed. More

The quality of a dealership begins with customer service. Nancy Germano represents that first point of entry into Claude Nolan Cadillac when I need to have my 2009 SRX serviced. I am willing to make an 80 m Nancy Germano represents that first point of entry into Claude Nolan Cadillac when I need to have my 2009 SRX serviced. I am willing to make an 80 mile round trip each visit because I know that I will be received by a professional who will ensure that I get a positive outcome by those servicing my SRX. Nancy treats me like a valued member of the family that Claude Nolan is known and every visit demonstrates they have an outstanding service staff that backs up the brand name that Cadillac has been known for in the automotive world. Evauations are determined by both subjective and objective measurement by the individual customer. Customer satisfaction is best measured by the outcome received and you will always be pleased with the service at Claude Nolan. I have never bought a Cadillac at Claude Nolan since moving to Florida, but I fully expect to get the same high quality and personalized service when I come in for my next new Cadillac purchase. "Quality is never an accident, but the result of intelligent effort each and every time." Nancy Germano best represents that expression each and every time. Repectfully submitted, Mack S.(Fernandina Beach, FL) More

James Zawacki -- service advisor is extremely knowledgeable & his customer service is beyond reproach! I would highly recommend him to other customers who are having their vehicle serviced at th knowledgeable & his customer service is beyond reproach! I would highly recommend him to other customers who are having their vehicle serviced at this dealership! Claude Nolan Cadillac is very lucky to have such an outstanding employee in James Zawacki! More

I have owned many Cadilacs Cl;aude Nolan is an Excellent Company and Excellent Service Advisor John Smith. John has always been very prompt and courtious and detailed in his communication to me abnout the Company and Excellent Service Advisor John Smith. John has always been very prompt and courtious and detailed in his communication to me abnout the servicing of my 2007 Cadilac Escalade. I will contionue to service my cars with them. Thanks More

James Zawacki is the fantastic. Friendly, helpful, considerate, courteous. Probably the main reason I continue to do business with Claude Nolan. I work for Cummins Engine company so believe me considerate, courteous. Probably the main reason I continue to do business with Claude Nolan. I work for Cummins Engine company so believe me servicing the equipment after the sale is paramount. And the person that interfaces with the customer - is the face - of your busines. I tell all my friends about James and your great service dept. You can buy a Cadillac anywhere but you cannot get great service just anywhere. More