Randy Kuehl Honda
Cedar Rapids, IA
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4,991 Reviews of Randy Kuehl Honda
I came to the dealership and was not planning to trade in my older CRV although I had been thinking about it. After a great experience in the service department, I was introduced to Isaac Sorensen. He is ver my older CRV although I had been thinking about it. After a great experience in the service department, I was introduced to Isaac Sorensen. He is very knowledgeable about Hondas and also very personable and professional. After a test drive I talked with Dan Quinby about pricing and was impressed with that part of the process as well. After taking a couple of days to make a decision, I went back and bought the CRV. Isaac took the time to again show me various settings on it and explain how they change the way the car will drive. I would definitely buy another car from Randy Kuehl Honda when the time comes. More
Service department got my truck in on the same day and diagnosed the problem which was to replace battery. Appreciated their prompt attention! Will return in the future. diagnosed the problem which was to replace battery. Appreciated their prompt attention! Will return in the future. More
Had an unexpected flat tire. I called the service department at noon and they said come on in. They had the tire replaced that afternoon. Excellent service and excellent communi I called the service department at noon and they said come on in. They had the tire replaced that afternoon. Excellent service and excellent communication. More
Excellent service, no issues with communication on what was being done to our vehicle. Very satisfied with what was done!!! No wait time for loaner vehicle. Thank you for the easy set up and pickup of vehi was being done to our vehicle. Very satisfied with what was done!!! No wait time for loaner vehicle. Thank you for the easy set up and pickup of vehicle. Thank you for explaining what was done. More
Impeccable service. They addressed all our concerns with frequent updates and timely responses, making the process as smooth as possible. When we ran into a minor issu They addressed all our concerns with frequent updates and timely responses, making the process as smooth as possible. When we ran into a minor issue they resolved it ASAP with superb customer service. Overall great experience. More
Randy Kuehl Honda has been servicing my Honda CR-V ever since I purchased it there over 15 years ago. I always receive courteous, prompt, excellent service. And my car is still preforming well. since I purchased it there over 15 years ago. I always receive courteous, prompt, excellent service. And my car is still preforming well. More
I brought a non-Honda suv in for service. They gave it all the attention and more as they needed to quickly order a special filter. I also noticed them helping an elderly person who drove in They gave it all the attention and more as they needed to quickly order a special filter. I also noticed them helping an elderly person who drove in just before 5 PM with a low tire PSI and was worried she couldn’t get home. They helped her out quickly and assured her she was safe. More