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Randy Kuehl Honda
Cedar Rapids, IA
5,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,009 Reviews of Randy Kuehl Honda
March 28, 2024
I have used the service department many times at this dealership and I am done! It seems after every visit something else is wrong with my vehicle. This has been to the point that after having an oil l dealership and I am done! It seems after every visit something else is wrong with my vehicle. This has been to the point that after having an oil leak checked and fixed we had to replace our whole engine because oil leaked into the engine. Just today I went in for an oil change. After I left and all the inspection points came back good, my van started overheating. I checked the coolant and there was little to no coolant in there. I had to stop at an auto parts store and buy coolant to replace the low/missing coolant. So after this visit that was the last straw even for an oil change. I will be taking my business elsewhere. This is not a reflection of the front desk people. They were kind and courteous, but the service department itself has been disappointing More
by HondaOwner
Employees Worked With
John Geiger
March 28, 2024
The staff is always friendly. I have had pleasant experiences each time I have gone in. The prices are fair and I appreciate the comfortable lounge and that there is a shuttle ava I have had pleasant experiences each time I have gone in. The prices are fair and I appreciate the comfortable lounge and that there is a shuttle available when needed. More
by ammer333
Employees Worked With
I don't remember.
March 15, 2024
Service was great. Everything went smoothly and they gave me an accurate time estimate on when my car would be finished. Everything went smoothly and they gave me an accurate time estimate on when my car would be finished. More
by Shannon Grogan
Employees Worked With
David McCuskey, John Geiger
March 11, 2024
Service crew are always friendly and courteous and waiting area is always clean. We are in and out in before you know it. Always appreciate the free car wash. waiting area is always clean. We are in and out in before you know it. Always appreciate the free car wash. More
by MCOOK5
Employees Worked With
John Geiger
March 09, 2024
Brought my CRV in for "after the sale" work and to ask a couple of questions about it. The experience was above expectations as they took the time to explain and show me everything I needed to know. The wor couple of questions about it. The experience was above expectations as they took the time to explain and show me everything I needed to know. The work was done quickly and they went above and beyond what needed to be done which was greatly appreciated. I will highly recommend this dealership to friends and family. It's a bit of a drive living in Burlington but definitely with the effort. More
by MaryAnn McCartney
Employees Worked With
David McCuskey, Dan Quinby, Jeff Moss, Isaac Sorensen
March 09, 2024
I came to the dealership and was not planning to trade in my older CRV although I had been thinking about it. After a great experience in the service department, I was introduced to Isaac Sorensen. He is ver my older CRV although I had been thinking about it. After a great experience in the service department, I was introduced to Isaac Sorensen. He is very knowledgeable about Hondas and also very personable and professional. After a test drive I talked with Dan Quinby about pricing and was impressed with that part of the process as well. After taking a couple of days to make a decision, I went back and bought the CRV. Isaac took the time to again show me various settings on it and explain how they change the way the car will drive. I would definitely buy another car from Randy Kuehl Honda when the time comes. More
by MaryAnn McCartney
Employees Worked With
Dan Quinby, Isaac Sorensen
