
Randy Kuehl Honda
Cedar Rapids, IA
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5,020 Reviews of Randy Kuehl Honda
Ray was a great salesman and answered all of our questions. He gave us the full details and went through the booklet as well as the car to show us all the features. I would surely recommend him to questions. He gave us the full details and went through the booklet as well as the car to show us all the features. I would surely recommend him to family and friends. He was very professional and had the answers we asked and would get them for us if he didn't know. Thank you Randy Kuehl Honda. Caryle H. Pazdernik-Steggall and Mark E. Pazdernik More
Our Honda CRV had a bad waterpump which was causing an engine rattle. We took the vehicle for service and we were charge for a tension arm replacement, a belt replacement , and then an alternator replace engine rattle. We took the vehicle for service and we were charge for a tension arm replacement, a belt replacement , and then an alternator replacement. We complain that the engine rattle was not bing fixed, and we told by the Asst. Service Manager that repairs such as a rattle are "hit or miss". The repair techinician also told us that the alternator was functioning corrrectly but he saw rust around the housing intake. After wsting two weeks and over $800 in incorrect repairs we went to Firestone. They correctly diagnosed the problem in 20 minutes and charged us less than Randy Kuehl Honda would have. I feel that this dealership lacks honesty and attention to the customer. More
It was a great car buying experience. Scott was very patient and understanding, very helpful. They worked hard to get us our new car early. We appreciate all they did for us. patient and understanding, very helpful. They worked hard to get us our new car early. We appreciate all they did for us. More
I was recommended this dealer through family friends. Randy Kuehl Honda was the friendliest service I found anywhere in Cedar Rapids! Everyone from my salesperson to Randy himself went over-the-top to he Randy Kuehl Honda was the friendliest service I found anywhere in Cedar Rapids! Everyone from my salesperson to Randy himself went over-the-top to help me find something that would work for me. Above and beyond service that I will continue to use and suggest to everyone I know. More
I had a fantastic experience at Randy Kuehl while purchasing my Honda CR-V a few weeks ago. Very low pressure from the sales person which made me feel at ease. Also, he was very straight forward up purchasing my Honda CR-V a few weeks ago. Very low pressure from the sales person which made me feel at ease. Also, he was very straight forward up front and actually provided me with information regarding my vehicle as far as having been on the lot for a while and that they would likely go down on the price of the vehicle. When it came time to negotiate, they did a wonderful job of compromising to help being the price within a range I was comfortable with. I walked away very happy with my purchase as well as the experience as a whole. It was one of the most stress free, enjoyable car buying experiences. I absolutely love my CR-V. More
The salesperson at this dealership was friendly, eager to assist, able to answer all questions (or willing to locate the answer). The salesperson came in on his day off to assist with finalizing the sale and assist, able to answer all questions (or willing to locate the answer). The salesperson came in on his day off to assist with finalizing the sale and offered suggestions and tips that a salesperson would not have had to share. This was a great buying experience and I would use this dealership again for future purchases. More
After my old car was basically falling apart I decided it was finally time for a new one. I decided on Honda since I knew I would be driving it for a long time and wanted a car that would last. I worked was finally time for a new one. I decided on Honda since I knew I would be driving it for a long time and wanted a car that would last. I worked with Ray at the dealership and he was very helpful and knowledgeable about the cars there. I finally decided on a brand new CRV and I'm really loving it so far. It's a great car and Ray was very helpful in showing me all the new features of the car. More
My overall experience at Randy Kuehl Honda was great. Chanin was very knowledgeable about the 2012 Honda Civic that I was interested in, right down to every minor knob and switch in the car. He explained Chanin was very knowledgeable about the 2012 Honda Civic that I was interested in, right down to every minor knob and switch in the car. He explained the functions of the car in such detail that I was left with very few questions to ask. Chanin was very friendly and was very encouraging of my decision to go to the Ford and Chevy dealers in town and test-drive some comparable cars. After doing so, there was just no comparison to be made - the Honda Civic was the far superior vehicle to the Ford Focus and Chevy Cruze that I drove. The dealership gave me a price that is on the lower end of what these vehicles are selling for in the current market, and it also came with about $500 of accessories pre-installed, so I was confident that I was getting a good deal at the time and that confidence has remained after speaking to other 2012 Honda Civic buyers in other areas of the country. Chanin dealt with me both via phone and email while negotiating the price, which is a testament to Randy Kuehl Honda's willingness to embrace the challenges and flexibility required when working with a younger crowd of car-buyers. The finance guy I dealt with was a little pushy on the extended warranty (that I declined), but he was just doing his job - he was still pleasant and flexible to work with. I ordered some additional accessories for the car and was mostly pleased with the service center. More
I bought a new Honda Odyssey at Randy Kuehl Honda. I worked with Matt Smith, the car sales person. I really enjoyed working with him. He was very friendly and did not apply pressure. He was also know worked with Matt Smith, the car sales person. I really enjoyed working with him. He was very friendly and did not apply pressure. He was also knowledgable on the product. I also brought my van a few weeks later to have internal protection applied. I live quite a ways away, and the application was going to take 4 hours. Matt and his manager arranged a used vehicle for me any my kids to use for errands during the application. THis was very helpful. I glanced at the Service area, and the work cells looked very clean and organized. The service person and parts person I worked with were also friendly. More
I went there knowing exactly which car I was interested I went there knowing exactly which car I was interested in. The person I dealt with was the epitome of scummy car salesmen. Tom was condescending a I went there knowing exactly which car I was interested in. The person I dealt with was the epitome of scummy car salesmen. Tom was condescending and refused to speak seriously about negotiating a price. He always acted as if my choice of car was not good enough. He proceeded to waste much of my time (10ish minutes) pushing to get me to lease a vehicle after I clearly stated that I had no interest in leasing, and to top it off, he appeared to become angry by my not having an interest in leasing. I also noticed that they tried to cover up flaws instead of fixing them. The paint appeared to be in good shape from a distance, but upon closer inspection, I noticed that they covered spots where the paint chipped with a tarry substance that almost matched the color of the vehicle. If you buy from these guys, be sure to inspect everything! If they cover up one thing, they'll certainly try it on other vehicles. More