Randy Kuehl Honda

Our experience at Randy Kuehl Honda was excellent! Isaiah was on top of email communication with us prior to our visit, so when we arrived he had the vehicles ready for us to test drive. He was knowl Isaiah was on top of email communication with us prior to our visit, so when we arrived he had the vehicles ready for us to test drive. He was knowledgable, down-to-earth, and helpful. Jonathon in financing was great, too. He helped find the best financing package for us, and we're thrilled with our financing as well as our very affordable extended warranty on our new certified pre-owned vehicle! We arrived at noon for our first and only visit and were driving our new vehicle off the lot by 2:15pm! Our only disappointment was that the car didn't get an exterior wash before we drove it off the lot (but then, we didn't ask, either). That's the only reason the overall experience was rated "good" instead of "excellent". We would absolutely recommend Randy Kuehl Honda to others! More

All staff were very knowledgeable and progssional. They answered all of my many questions very efficiently. I am very pleased with my new Honda Civic, and I have already told several people about its many answered all of my many questions very efficiently. I am very pleased with my new Honda Civic, and I have already told several people about its many features and will certainly recommend any friends and acquaintances interested in buying or leasing a car to see the people at Kuehl Honda in Cedar Rapids. More

My wife and I were looking for a new Honda Pilot. We live approx. 50 miles from three different Honda dealers and went to two of them the second one being Rand Kuehl. Randy Kuehl honda is ran the way a deale approx. 50 miles from three different Honda dealers and went to two of them the second one being Rand Kuehl. Randy Kuehl honda is ran the way a dealership should be ran not high pressure very friendly and down to earth. Isaiah made the follow up calls with out being high pressure and was a good person to deal with. More

As a single woman looking to purchase a used vehicle, the As a single woman looking to purchase a used vehicle, the last place I wanted to visit was a dealership. With negative dealership experiences in the As a single woman looking to purchase a used vehicle, the last place I wanted to visit was a dealership. With negative dealership experiences in the past, my opinion has changed for good! I had talked with Isaiah Townsend over the phone regarding a specific Honda Accord I had found on their website. I arrived at the dealership the next day. Isaiah is very personable, with a great sense of humor! He was never pushy. After discussing my budget, trade in, and financing, we agreed on the purchase of my 4th Honda Accord. I'm sure it will not be my last! I would highly recommend Randy Kuehl Honda. The staff was great and the sale went much smoother than I expected. The dealership was smaller than some, which made it more appealing to me. Not at all pushy, or impersonal as some larger dealerships I have dealt with. Breck, the financial manager was just as pleasant to deal with. He did a great job of explaining everything, and presented additional options, extended warranties, without being pushy, which is what I had expected from a dealership. Overall a great experience! More

We were in need of a Honda Civic to replace one we lost in an auto accident. We looked all over the state of Iowa and contacted many dealerships. The Sales Department at Randy Kuehl was so easy to work w in an auto accident. We looked all over the state of Iowa and contacted many dealerships. The Sales Department at Randy Kuehl was so easy to work with, and accommodating over the phone that we traveled hours away just to buy a car from them. They have great customer service. More

My overall experience purchasing a new Honda CR-V was very good w/Randy Kuehl Honda. I worked w/Internet Manager Isaiah Townsend over the phone/Internet to negotiate my trade & purchase. Isaiah was very very good w/Randy Kuehl Honda. I worked w/Internet Manager Isaiah Townsend over the phone/Internet to negotiate my trade & purchase. Isaiah was very professional & fast w/response to my request & needs to trade/purchase a new vehicle. Only negative issue on the whole experience was length of time to complete transaction, due to internet connection issues it took twice as long to finalize deal. I would recommend friends & family to make a purchase at this dealership. Thank you, George Nazarenus More

I called and spoke with Isaiah on te phone to cover come basic questions that I had. He asnwered those that he knew and took down the others to get answers to those. He called be back in about ten minute basic questions that I had. He asnwered those that he knew and took down the others to get answers to those. He called be back in about ten minutes with answers to all of the remaining questions that I had. I generally prefer to buy cars from individuals rather than dealerships because dealerships frequently are unwilling to discuss price in a realistic fashion. So when I called then in the beginning, (even before I drove to their car lot) I asked Isaiah if the price I could afford was in the range that they could accept. Isaiah had to check it out and when the answer was "yes" everything else was simply finishing touches on the deal. It couldn't have been a smotther transaction. My wife was a bit over done with the speed of the transaction at times, but everyone was very willing to slow down whenever that happened. Obviously, I can not speak for everyone who looks for a car at Randy Kuehl's, but for me, establishing a price at athe start made everything else comfortable. I would not hesitate to recommend them to my friends, and will very likely check them out the next time I need a car. I am not niave enough to believe that they will be as willing to compromise on price next time, but I am still going to start there. Best of luck with your bying experience. More

Isaiah Townsend was professional, knowledgeable and displayed a fine sense of humor throughout my experience at this dealership. He clearly wanted to make it possible for me to purchase the vehicle t displayed a fine sense of humor throughout my experience at this dealership. He clearly wanted to make it possible for me to purchase the vehicle that I wanted and that best met my needs. I would recommend his services and the dealership to anyone in search of a new or used vehicle. Paige Nangle Cedar Falls IA More

Isaiah did a great job coordinating our trade-in and purchase of our new Honda Fit. Everything went very smoothly - one of our best vehicle purchases ever. Thanks to the Randy Kuehl Honda team! We lov purchase of our new Honda Fit. Everything went very smoothly - one of our best vehicle purchases ever. Thanks to the Randy Kuehl Honda team! We love our Honda Fit! We will refer this dealership in the future to friends and family. More

My rating is purely based on the service department. They are excellent. They replaced the torque converter o-ring on my wife's 2005 CR-V back in May. It took them 3 days to get the part in and fix it They are excellent. They replaced the torque converter o-ring on my wife's 2005 CR-V back in May. It took them 3 days to get the part in and fix it but they did a good job. Well, the part failed and they ordered a new o-ring and got in done in less than a day. They didn't charge a dime and were honest and up front about the cause of the second leak and that there would be no cost to me. I never worry about taking my car to their service department. However, I would echo some of the problems that some buyers have had when purchasing or trying to purchase a car. I tried to buy a certified Odyssey from them and they wouldn't negotiate the price at all. The sales manager wouldn't even meet with me to talk price. I was even willing to let them take the certified warranty off the car if they could come down on price. No deal and no meeting with sales manager. I bought my van from the local Toyota dealer who took 2500.00 off the price to which was well under book and far less than what R.K. Honda wanted for a similar van. Their current slogan is "locally owned and operated" (presumably) because of Billion Honda in Iowa City. If you want people to buy local, you have to act like you want them to buy local. If you want them to buy from your dealership then you have to act like it. I see more Chezik-Bell Honda stickers on local Hondas than I do Randy Kuehl stickers on local Hondas. And, the Billion Honda stickers are becoming more frequent as well. This says something about the Randy Kuehl sales department. I will always take my car there for service but I would travel to Chicago or Minneapolis to buy my Honda. If I want big city treatment when buying a car, I will just go to one. More